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Show Results For
-
All HBS Web
(5,914)
- People (8)
- News (1,036)
- Research (4,089)
- Events (25)
- Multimedia (18)
- Faculty Publications (2,549)
- November 2021 (Revised December 2021)
- Case
Praava Health: A New Model for Bangladesh
By: Michael Chu
Launched in Dhaka, Bangladesh, in 2018, Praava Health (‘Praava’) delivered high-quality in-clinic primary and specialist care, backed by its own high quality diagnostic laboratories, imaging and pharmacy. Praava was founder Sylvana Sinha’s response to what she saw as a...
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Keywords:
Entrepreneurship;
Health Care and Treatment;
Investment Return;
Mobile and Wireless Technology;
Business Model;
Growth and Development Strategy;
Health Industry;
Bangladesh;
Asia
Chu, Michael. "Praava Health: A New Model for Bangladesh." Harvard Business School Case 322-067, November 2021. (Revised December 2021.)
- Research Summary
Overview
My research encompasses two related streams. The first examines the vicissitudes of individuals' identities in the context of itinerant careers, with a specific focus on the role of management education in hosting managers' efforts to consolidate and/or... View Details
- June 1991 (Revised June 1993)
- Background Note
The Decline of the British Cotton Industry (Abridged)
Supplements the general argument concerning the decline of the British economy by showing how vertical specialization, horizontal competition, and entrenched job control combined to create incentives for management to adapt to changing international conditions by...
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Keywords:
Technology;
Business Cycles;
Organizational Structure;
Consumer Products Industry;
Great Britain
McCraw, Thomas K. "The Decline of the British Cotton Industry (Abridged)." Harvard Business School Background Note 391-253, June 1991. (Revised June 1993.)
- July 1992 (Revised June 1994)
- Case
Air Products and Chemicals, Inc.: MIS Reorganization (A) and Project ICON (A), Abridged
Describes the reorganization of the Systems Development resource from Central MIS to the divisions. Whereas this had been planned for October 1990, unexpected senior management changes precipitated a request to reorganize 12 to 18 months ahead of schedule. Also...
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Stoddard, Donna B. "Air Products and Chemicals, Inc.: MIS Reorganization (A) and Project ICON (A), Abridged." Harvard Business School Case 193-008, July 1992. (Revised June 1994.)
- November 1989 (Revised January 1990)
- Case
Paul Revere Insurance Co. (C): Competing For the Baldrige Award--The Malcolm Baldrige National Quality Award Exercise
The Malcolm Baldrige National Quality Award requires firms to submit applications that conform to a rigorous quality-assessment system. This case consists of several parts of a service company's 1988 Baldrige application together with material from the Malcolm Baldrige...
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Hart, Christopher. "Paul Revere Insurance Co. (C): Competing For the Baldrige Award--The Malcolm Baldrige National Quality Award Exercise." Harvard Business School Case 690-002, November 1989. (Revised January 1990.)
- September 8, 2015
- Article
Making Better Decisions in Your Family Business
By: Josh Baron, Rob Lachenauer and Sebastian Ehrensberger
Family businesses face complex decisions, from CEO succession to business strategies. A "four-room" model helps structure decision-making in these businesses: Owner Room (ownership goals and board election), Board Room (performance monitoring and CEO appointment),...
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Keywords:
Family Business;
Decisions;
Business Strategy;
Goals and Objectives;
Management Succession;
Talent and Talent Management
Baron, Josh, Rob Lachenauer, and Sebastian Ehrensberger. "Making Better Decisions in Your Family Business." Harvard Business Review (website) (September 8, 2015).
- March 2001 (Revised January 2009)
- Case
Walt Disney Company, The: The Entertainment King
By: Michael G. Rukstad, David J. Collis and Tyrell Levine
The first ten pages of this case are comprised of the company's history, from 1923 to 2001. The Walt years are described, as is the company's decline after his death and its resurgence under Eisner. The last five pages are devoted to Eisner's strategic challenges in...
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Keywords:
History;
Organizational Change and Adaptation;
Managerial Roles;
Creativity;
Corporate Strategy;
Boundaries;
Brands and Branding;
Entertainment and Recreation Industry
Rukstad, Michael G., David J. Collis, and Tyrell Levine. "Walt Disney Company, The: The Entertainment King." Harvard Business School Case 701-035, March 2001. (Revised January 2009.)
- June 1987 (Revised August 1988)
- Case
American Bank
By: Robert S. Kaplan
American Bank is developing a new system to compute product costs. The deregulated, more competitive environment for commercial banks has created both problems and opportunities for banking operations. In order to price existing products and assess the desirability of...
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Keywords:
System;
Consolidation;
Commercial Banking;
SWOT Analysis;
Fair Value Accounting;
Cost Management;
Price;
Banking Industry;
North and Central America;
United States
Kaplan, Robert S. "American Bank." Harvard Business School Case 187-194, June 1987. (Revised August 1988.)
- July–August 2013
- Article
How Experts Gain Influence
By: Anette Mikes, Matthew Hall and Yuval Millo
In theory, the risk management groups of two British banks—Saxon and Anglo—had the same influence in their organizations. But in practice, they did not: Saxon's was engaged in critical work throughout the bank, while Anglo's had little visibility outside its areas of...
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Mikes, Anette, Matthew Hall, and Yuval Millo. "How Experts Gain Influence." Harvard Business Review 91, nos. 7/8 (July–August 2013): 70–74.
- August 2023
- Case
Floward
By: Krishna Palepu and Namrata Arora
In 2022, Abdulaziz B. Al Loughani, CEO and co-founder of Floward, an online flower and gifting company established in Kuwait in 2017, contemplated the firm's growth trajectory. Floward, an e-commerce enterprise that offered fresh-cut flowers sourced directly from...
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Keywords:
Initial Public Offering;
Expansion;
Growth and Development Strategy;
E-commerce;
Information Technology Industry;
Middle East;
North Africa;
Saudi Arabia;
Kuwait;
United Arab Emirates;
Jordan
Palepu, Krishna, and Namrata Arora. "Floward." Harvard Business School Case 124-010, August 2023.
- January 2023
- Case
Adams + Beasley Associates
By: Dennis Campbell and Iuliana Mogosanu
This case illustrates how a strong culture, founder-led SME designed and used a unique performance metric — the job security index — to manage through periods of economic uncertainty. The case centers specifically on how the job security index was used in an...
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Keywords:
Financial Crisis;
Measurement and Metrics;
Employee Ownership;
Risk and Uncertainty;
Small Business;
Leadership;
Organizational Culture
Campbell, Dennis, and Iuliana Mogosanu. "Adams + Beasley Associates." Harvard Business School Case 123-051, January 2023.
- January 2004 (Revised October 2006)
- Case
Electronic Arts in Online Gaming
By: Thomas R. Eisenmann and Justin Wong
Electronic Arts (EA), the world's largest independent video-game publisher, must decide whether to support Microsoft's initiatives in online gaming. Historically, EA has been platform-agnostic, releasing versions of its titles for all major console platforms. However,...
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Keywords:
Corporate Strategy;
Digital Platforms;
Network Effects;
Policy;
Customer Focus and Relationships;
Games, Gaming, and Gambling;
Revenue;
Segmentation;
Sales;
Entertainment and Recreation Industry;
Electronics Industry
Eisenmann, Thomas R., and Justin Wong. "Electronic Arts in Online Gaming." Harvard Business School Case 804-140, January 2004. (Revised October 2006.)
- July 2007 (Revised January 2008)
- Case
Turnaround at the Veterans Health Administration (A)
By: Amy C. Edmondson, Brian R. Golden and Gary J. Young
Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to create organizational change at the largest integrated health care system in North America, the Veterans Health Administration (VHA). Kizer was appointed as the Under Secretary of Health, to...
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Keywords:
Problems and Challenges;
Organizational Change and Adaptation;
Transformation;
Leadership;
Consolidation;
Health Care and Treatment;
Service Delivery;
Health Industry;
Public Administration Industry;
North and Central America
Edmondson, Amy C., Brian R. Golden, and Gary J. Young. "Turnaround at the Veterans Health Administration (A)." Harvard Business School Case 608-061, July 2007. (Revised January 2008.)
- 2013
- Article
The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities
By: Michael Beer
Organizations underperform and sometimes fail because their leaders are unable to learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP)...
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Keywords:
Organization Alignment;
Dynamic Capabilities;
Organization Design;
Organizational Prototyping;
Organizational Silence;
Organizational Learning;
Organizational Change and Adaptation;
Strategic Planning;
Organizational Design
Beer, Michael. "The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities." Journal of Organization Design 2, no. 1 (2013).
- May 2003 (Revised March 2004)
- Case
Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation
By: Allen S. Grossman and Daniel F. Curran
Geoffrey Canada, CEO of the Harlem Children's Zone, wanted his organization to grow dramatically to reach thousands of poor and underserved children in Harlem. The agency ran a variety of successful social service programs throughout New York City that were separately...
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Keywords:
Leadership;
Goals and Objectives;
Measurement and Metrics;
Organizational Structure;
Performance Evaluation;
Strategic Planning;
Problems and Challenges;
Nonprofit Organizations;
Expansion;
Valuation
Grossman, Allen S., and Daniel F. Curran. "Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation." Harvard Business School Case 303-109, May 2003. (Revised March 2004.)
- January 1976 (Revised December 1988)
- Case
Webster Industries (A)
The manufacturing manager of Webster's largest division is told to cut his managerial payroll by 15%. Provides company background data and a description of the manufacturing manager's reactions to the proposed reduction. Provides the students with an opportunity to...
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Thomas, R. Roosevelt, Jr. "Webster Industries (A)." Harvard Business School Case 476-110, January 1976. (Revised December 1988.)
- October 1991 (Revised December 1993)
- Case
Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive
Ben & Jerry's is an anti-establishment, values-driven company that has become a successful venture. The dominant founder, Ben Cohen, is not an effective manager, but he brings creative marketing and product skills that have been important to the company's success. He...
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Keywords:
Mission and Purpose;
Organizational Culture;
Entrepreneurship;
Compensation and Benefits;
Manufacturing Industry;
Food and Beverage Industry
Theroux, John B. "Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive." Harvard Business School Case 392-025, October 1991. (Revised December 1993.)
- January 2007 (Revised January 2008)
- Case
Amanco: Developing the Sustainability Scorecard
By: Robert S. Kaplan and Ricardo Reisen de Pinho
Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of plastic pipe and complete water...
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Keywords:
Balanced Scorecard;
Measurement and Metrics;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Social Issues;
Strategy;
Construction Industry;
Industrial Products Industry;
Latin America;
Brazil
Kaplan, Robert S., and Ricardo Reisen de Pinho. "Amanco: Developing the Sustainability Scorecard." Harvard Business School Case 107-038, January 2007. (Revised January 2008.)
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
the possible exception of the first. Managers work within this system and their team members understand that they are constrained by it. Managers who succeed at meeting their...
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Keywords:
by Boris Groysberg and Robin Abrahams
- 02 Apr 2009
- Working Paper Summaries
The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization
Keywords:
by Maria Guadalupe & Julie M. Wulf