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Show Results For
-
All HBS Web
(6,617)
- People (10)
- News (1,419)
- Research (4,226)
- Events (17)
- Multimedia (43)
- Faculty Publications (2,731)
- May 2005 (Revised April 2011)
- Case
Arctic Timber AB: Engineered Woods Division (A)
By: Michael L. Tushman, David Kiron and Wendy Smith
Describes the leadership challenges involved in managing strategic innovation and change in a highly mature business unit. Allows systematic exploration of organizational structures, incentives, competencies, and culture that impede innovation. Pivots on a new leader's...
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Keywords:
Change Management;
Innovation and Management;
Innovation Strategy;
Leadership;
Management Teams;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure
Tushman, Michael L., David Kiron, and Wendy Smith. "Arctic Timber AB: Engineered Woods Division (A)." Harvard Business School Case 405-067, May 2005. (Revised April 2011.)
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
report violations when they observe them, so they are actually violating their ethics code by not reporting violations,” Soltes says. Companies have good reason to try and change that. For starters, firms...
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Keywords:
by Michael Blanding
- June 2004 (Revised July 2005)
- Case
Procter & Gamble: Global Business Services
By: Thomas J. DeLong, Warren Brackin, Alex Cabanas, Phil Shellhammer and David L. Ager
Dave Walker, vice-president of business service opportunities and chairman of the governance team at Procter & Gamble, must decide what to do with P&G's 5,700 employee Global Business Services (GBS) group. GBS brought together internal services such as finance,...
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Keywords:
Business Units;
Change Management;
Decision Making;
Globalized Firms and Management;
Job Cuts and Outsourcing;
Organizational Design
DeLong, Thomas J., Warren Brackin, Alex Cabanas, Phil Shellhammer, and David L. Ager. "Procter & Gamble: Global Business Services." Harvard Business School Case 404-124, June 2004. (Revised July 2005.)
- March 1981 (Revised October 1998)
- Case
Corning Glass Works International (A)
Follows the impact of a change in global strategy on a diversified company's global organization structure. Traces two failed attempts at bringing a business perspective to a geographic organization, and poses the problem of what the international division president...
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Keywords:
Disruption;
Framework;
Global Strategy;
Organizational Structure;
Perspective;
Power and Influence
Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International (A)." Harvard Business School Case 381-160, March 1981. (Revised October 1998.)
- June 24, 2020
- Article
Wolfgang Puck on Leading His Restaurants Through the Pandemic
By: Boris Groysberg
Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also...
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Keywords:
Coronavirus Pandemic;
Restaurants;
Restaurant Industry;
Reopening;
Health Pandemics;
Crisis Management;
Organizational Change and Adaptation;
Safety
Groysberg, Boris. "Wolfgang Puck on Leading His Restaurants Through the Pandemic." Harvard Business Review (website) (June 24, 2020).
- January 2019 (Revised February 2020)
- Case
Roush Performance: How to Design a Sales Force Compensation Plan
By: Doug J. Chung
Roush Performance manufactured and marketed factory-modified performance vehicles and high-end aftermarket automotive performance parts. Since its inception, Roush Performance had focused on building its engineering technology competency and diversifying its product...
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Keywords:
Sales Force Management;
Motivation;
Compensation;
Salary;
Commissions;
Bonuses;
Quotas;
Salesforce Management;
Compensation and Benefits;
Motivation and Incentives
Chung, Doug J. "Roush Performance: How to Design a Sales Force Compensation Plan." Harvard Business School Case 519-066, January 2019. (Revised February 2020.)
- 03 Aug 2021
- News
Leading Maryland’s Only Black-Owned and -Managed Commercial Bank to Be a Pandemic Resource
The Baltimore Sun recently highlighted the work of John Lewis (MBA 2004), President and Chief Operating Officer of Harbor Bank of Maryland, which the newspaper notes became a vital pandemic-era resource for businesses looking to obtain...
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- February 1999 (Revised June 2000)
- Case
Alexander Bandelli (A)
By: Thomas J. DeLong and Catherine M. Conneely
Alexander Bandelli has the opportunity to redefine the way real estate business is done in the Northeast region. He has just joined Ronsini and Fitch and has been asked by senior management to move to a client focus rather than the older, traditional transaction focus....
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Keywords:
Change Management;
Customer Focus and Relationships;
Management Teams;
Real Estate Industry;
Northeastern United States
DeLong, Thomas J., and Catherine M. Conneely. "Alexander Bandelli (A)." Harvard Business School Case 899-146, February 1999. (Revised June 2000.)
- October 2014 (Revised January 2016)
- Case
IDEO: Human-Centered Service Design
By: Ryan W. Buell and Andrew Otazo
The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,...
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Keywords:
Design Thinking;
Innovation;
Service Management;
Service;
Design;
Service Delivery;
Innovation and Management;
Entertainment and Recreation Industry;
Peru
Buell, Ryan W., and Andrew Otazo. "IDEO: Human-Centered Service Design." Harvard Business School Case 615-022, October 2014. (Revised January 2016.)
- Article
Dynamic Silos: Modularity in Intra-organizational Communication Networks during the Covid-19 Pandemic
By: Jonathan Larson, Tiona Zuzul, Emily Cox Pahnke, Neha Parikh Shah, Patrick Bourke, Nicholas Caurvina, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, Christopher White and Carey E. Priebe
Workplace communications around the world were drastically altered by Covid-19, work-from-home orders, and the rise of remote work. We analyze aggregated, anonymized metadata from over 360 billion emails within over 4000 organizations worldwide to examine changes in...
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Keywords:
COVID-19;
Remote Work;
Organizational Silos;
Health Pandemics;
Organizations;
Communication;
Networks
Larson, Jonathan, Tiona Zuzul, Emily Cox Pahnke, Neha Parikh Shah, Patrick Bourke, Nicholas Caurvina, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, Christopher White, and Carey E. Priebe. "Dynamic Silos: Modularity in Intra-organizational Communication Networks during the Covid-19 Pandemic." arXiv.org (April 1, 2021).
- July – August 2011
- Article
The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National Health Service
By: Julie Battilana
This study examines the relationship between social position, both within the field and within the organization, and the likelihood of individual actors initiating organizational changes that diverge from the institutional status quo. I explore this relationship using...
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Keywords:
Status and Position;
Transformation;
Organizational Change and Adaptation;
Projects;
Leading Change;
Managerial Roles;
Relationships;
Power and Influence;
Health Industry;
United Kingdom
Battilana, Julie. "The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National Health Service." Organization Science 22, no. 4 (July–August 2011): 817–834.
- February 2003 (Revised March 2003)
- Case
The Nature Conservancy
By: Allen S. Grossman and Jane Wei-Skillern
Almost immediately upon being appointed CEO of The Nature Conservancy (TNC), Steve McCormick undertakes a radical reorganization of this global institution. TNC is the largest and, by most measures, the most successful environment organization in the world, with...
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Keywords:
Globalization;
Leading Change;
Organizational Change and Adaptation;
Strategic Planning;
Natural Environment;
Nonprofit Organizations;
United States
Grossman, Allen S., and Jane Wei-Skillern. "The Nature Conservancy." Harvard Business School Case 303-007, February 2003. (Revised March 2003.)
- January–February 2018
- Article
The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life
By: Boris Groysberg, Jeremiah Lee, Jesse Price and J. Yo-Jud Cheng
Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed, culture can help them achieve change and build organizations that will thrive in even the most trying times. In...
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Keywords:
Organizational Culture;
Performance Effectiveness;
Strategy;
Organizational Change and Adaptation
Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng. "The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life." Harvard Business Review 96, no. 1 (January–February 2018): 44–52.
- October 2005 (Revised October 2008)
- Case
Virginia Mason Medical Center
By: Richard M.J. Bohmer and Erika Ferlins
In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent...
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Keywords:
Health Care and Treatment;
Management Analysis, Tools, and Techniques;
Production;
Organizational Change and Adaptation;
Problems and Challenges;
Quality;
Competition;
Seattle
Bohmer, Richard M.J., and Erika Ferlins. "Virginia Mason Medical Center." Harvard Business School Case 606-044, October 2005. (Revised October 2008.)
- 29 Jul 2020
- Blog Post
To New Beginnings: Reflecting on Transitioning Careers and Starting a Family while at HBS
students and professors I’ve met. In my first semester alone, there were so many activities and memories I’ll cherish forever. In September, my section’s social chairs View Details
- 9 AM – 9 AM EST, 31 Jan 2018
- HBS Online
HBX Becoming A Better Manager
Master a process approach to management and move your organization forward. In Becoming a Better Manager youll learn to identify, analyze, design, and influence four critical organizational processes: decision-making, implementation, organizational learning, and change...
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- March 2021
- Case
Dasra: From Strategic Philanthropy to Field Building
By: V. Kasturi Rangan and Tanya Bijlani
Dasra, a pioneer in the Indian Strategic Philanthropy space founded by a husband and wife team, had grown and evolved with the fast changing philanthropy scene in India. By 2017 it had managed to raise nearly $100 million of new capital for NGOs and Nonprofits in...
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Keywords:
Philanthropy;
Impact Investing;
Corporate Social Responsibility;
Social Sector;
Philanthropy and Charitable Giving;
Corporate Social Responsibility and Impact;
Social Entrepreneurship;
Strategy;
India
Rangan, V. Kasturi, and Tanya Bijlani. "Dasra: From Strategic Philanthropy to Field Building." Harvard Business School Case 521-071, March 2021.
- 27 Oct 2008
- Lessons from the Classroom
Achieving Excellence in Nonprofits
The fundamental issues are durable: understanding the environment, choosing a few key goals to focus on, building a strategy, and ensuring effective execution. But the environment that organizations are...
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Keywords:
by Sean Silverthorne
- February 2018
- Supplement
Qualtrics (C)
By: Doug J. Chung and James M. Lattin
Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales...
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Keywords:
Inside Sales Model;
Sales;
Strategy;
Growth and Development Strategy;
Organizational Change and Adaptation
Chung, Doug J., and James M. Lattin. "Qualtrics (C)." Harvard Business School Supplement 518-084, February 2018.