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Show Results For
-
All HBS Web
(1,983)
- People (6)
- News (382)
- Research (1,327)
- Events (5)
- Multimedia (4)
- Faculty Publications (556)
- 16 Feb 2024
- Research & Ideas
Is Your Workplace Biased Against Introverts?
Managers almost universally say they want to see passion in their employees. Yet sometimes, they can’t spot it when it’s right in front of them. Extroverted employees are more likely to be considered passionate compared to more...
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Keywords:
by Ben Rand
- 06 Jun 2018
- Video
David Mou, Blavatnik Fellow 2018-2019
- 16 Feb 2012
- Op-Ed
Nitin Nohria: Why US Competitiveness Matters
Chinese care about China, of course, but they are rooting for America as well” Management educators talk frequently about best practices and use case studies to illustrate by example. For more than a century global observers have...
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Keywords:
by Nitin Nohria
- 01 Mar 2010
- News
Study: Companies, Employees Benefit Directly From ISO 9001
- April 2010 (Revised April 2010)
- Case
Mercadona
This case presents the predicament of a company trying to do right by its customers and its employees as the economic crisis of 2008 hits home. Fifteen years earlier, this Spanish supermarket chain had adopted its own version of total quality management, called the...
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Keywords:
Customer Satisfaction;
Compensation and Benefits;
Employee Relationship Management;
Service Operations;
Business Processes;
Retail Industry;
Spain
Ton, Zeynep, and Simon Harrow. "Mercadona." Harvard Business School Case 610-089, April 2010. (Revised April 2010.)
- January 1994 (Revised May 1995)
- Case
Xerox: Design for the Environment
In 1990, Xerox undertook an "Environmental Leadership Program" designed to make Xerox an industry leader in non-polluting operations, recycling, and products actually designed for the environment. This effort flowed naturally out of the system of total quality...
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Keywords:
Product Design;
Production;
Service Delivery;
Service Operations;
Organizational Design;
Environmental Sustainability
Vietor, Richard H.K. "Xerox: Design for the Environment." Harvard Business School Case 794-022, January 1994. (Revised May 1995.)
- November 2021 (Revised December 2021)
- Case
Praava Health: A New Model for Bangladesh
By: Michael Chu
Launched in Dhaka, Bangladesh, in 2018, Praava Health (‘Praava’) delivered high-quality in-clinic primary and specialist care, backed by its own high quality diagnostic laboratories, imaging and pharmacy. Praava was founder Sylvana Sinha’s response to what she saw as a...
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Keywords:
Entrepreneurship;
Health Care and Treatment;
Investment Return;
Mobile and Wireless Technology;
Business Model;
Growth and Development Strategy;
Health Industry;
Bangladesh;
Asia
Chu, Michael. "Praava Health: A New Model for Bangladesh." Harvard Business School Case 322-067, November 2021. (Revised December 2021.)
- October 2010 (Revised August 2012)
- Case
Harvest: Organic Waste Recycling with Energy Recovery (A)
By: Deishin Lee, Baris Ata and Mustafa H. Tongarlak
This case describes the waste management industry and a clean technology solution for landfill diversion and renewable energy production. The (A) case focuses on the operational characteristics of waste management and waste to energy, as well as the characteristics of...
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Keywords:
Renewable Energy;
Logistics;
Wastes and Waste Processing;
Corporate Finance;
Green Technology Industry;
Utilities Industry;
Energy Industry
Lee, Deishin, Baris Ata, and Mustafa H. Tongarlak. "Harvest: Organic Waste Recycling with Energy Recovery (A)." Harvard Business School Case 611-033, October 2010. (Revised August 2012.)
- 18 Aug 2014
- Research & Ideas
Have a Better Idea To Improve Health Care?
dissemination of ideas," says Richard G. Hamermesh., MBA Class of 1961 Professor of Management Practice at Harvard Business School, and a faculty steering committee member of the Forum, which is a joint collaboration between HBS and...
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- 05 Mar 2008
- News
Harvard Business School Joins 10,000 Women
- Article
Recent Advances in the Empirics of Organizational Economics
By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
We present a survey of recent contributions in empirical organizational economics, focusing on management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries...
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Keywords:
Economics;
Management Practices and Processes;
Performance Productivity;
Geographic Location;
Motivation and Incentives;
Factories, Labs, and Plants;
Competition;
Human Capital;
Markets;
Governing Rules, Regulations, and Reforms;
Multinational Firms and Management;
India;
Brazil;
United States
Bloom, Nicholas, Raffaella Sadun, and John Van Reenen. "Recent Advances in the Empirics of Organizational Economics." Annual Review of Economics 2 (2010): 105–137.
- Research Summary
Utilizing Display, Feature and Price Promotions: Getting the Biggest Bang for the Buck
Firms are continuously looking for more efficient ways to influence consumers to purchase their brand. Professor Lemon is conducting research to understand what motivates consumers' purchases of products and services. Her research suggests new strategies for category...
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- February 1991
- Case
George B.H. Macomber Co.--1990
Details a fledgling president's attempt to build an information systems and manage the expertise base of the firm. Intrigued by the potential information technology holds for the construction industry, this general contractor has initiated the overhaul of the firm's...
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Sviokla, John J., and Audris Wong. "George B.H. Macomber Co.--1990." Harvard Business School Case 191-120, February 1991.
- January 1998
- Case
Connecticut Spring and Stamping Corporation (B)
By: H. Kent Bowen, Massimo Russo and Steven J. Spear
Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'...
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Keywords:
Globalization;
Competency and Skills;
Organizational Change and Adaptation;
Production;
Customer Relationship Management;
Quality;
Training;
Performance Efficiency;
Cost Management;
Sales;
System
Bowen, H. Kent, Massimo Russo, and Steven J. Spear. "Connecticut Spring and Stamping Corporation (B)." Harvard Business School Case 698-038, January 1998.
- September 2013 (Revised February 2016)
- Case
GlaxoSmithKline: Sourcing Complex Professional Services
By: Heidi K. Gardner and Silvia Hodges Silverstein
Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In...
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Keywords:
Legal Industry;
Procurement;
Professional Service Firms;
Pricing;
Competition;
Change Management;
Supply Chain Management;
Legal Liability;
Business Processes;
Legal Services Industry;
Pharmaceutical Industry
Gardner, Heidi K., and Silvia Hodges Silverstein. "GlaxoSmithKline: Sourcing Complex Professional Services." Harvard Business School Case 414-003, September 2013. (Revised February 2016.)
- 2000
- Other Unpublished Work
Career Concerns and Staged Investment: Evidence from the Venture Capital Industry
By: Malcolm Baker
I develop a model in which career concerns lead to inefficient reinvestment decisions. Managers have incentives to inflate interim returns by continuing bad projects and delaying write-offs. In the venture capital industry, the syndication of follow-on investments can...
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Keywords:
Performance Efficiency;
Valuation;
Venture Capital;
Investment;
Decisions;
Motivation and Incentives;
Quality
Baker, Malcolm. "Career Concerns and Staged Investment: Evidence from the Venture Capital Industry." 2000. (First draft in 2000.)
- October 10, 2019
- Article
The Case for the Public Option Over Medicare for All
By: Regina E. Herzlinger and Richard Boxer
How can the United States better control its health care costs and quality and still achieve universal coverage? The strongest choice is not Medicare for All, which would eliminate private insurance; it’s the public option, which would allow people to choose from...
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Keywords:
Universal Health Coverage;
Public Option;
Medicare;
Health Care and Treatment;
Insurance;
Cost Management;
Quality;
United States
Herzlinger, Regina E., and Richard Boxer. "The Case for the Public Option Over Medicare for All." Harvard Business Review Digital Articles (October 10, 2019): 2–5.
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
As HBS professor Laura Morgan Roberts sees it, if you aren't managing your own professional image, others are. "People are constantly observing your behavior and forming theories about your competence, character, and commitment,...
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by Mallory Stark
- May 2014 (Revised March 2016)
- Case
Health City Cayman Islands
By: Tarun Khanna and Budhaditya Gupta
Narayana Health (NH) had been successfully delivering affordable high quality tertiary care to the masses in India through its chain of hospitals for over a decade. To encourage the adoption of the NH affordable care delivery model worldwide, Dr. Shetty, Chairman of...
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Keywords:
Healthcare;
Emerging Economies;
Innovation;
India;
Institutions;
Pricing;
Replication;
Strategy;
Narayana Health;
Ascension;
Health City Cayman Islands;
Dr. Devi Shetty;
International Business;
Health Care and Treatment;
Innovation Strategy;
Innovation and Management;
Disruptive Innovation;
Cross-Cultural and Cross-Border Issues;
Global Strategy;
Knowledge Use and Leverage;
Management Practices and Processes;
Growth Management;
Growth and Development Strategy;
Market Entry and Exit;
Adaptation;
Adoption;
India;
Cayman Islands
Khanna, Tarun, and Budhaditya Gupta. "Health City Cayman Islands." Harvard Business School Case 714-510, May 2014. (Revised March 2016.)
- February 1989 (Revised October 1994)
- Case
Asahi Breweries Ltd.
Focuses on competitive repositioning, organizational renewal, and personal leadership. Describes how Asahi Breweries was faced with a major capacity expansion decision after succeeding in increasing market share dramatically in the traditionally stable Japanese beer...
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Keywords:
Competitive Strategy;
Expansion;
Leadership;
Organizational Structure;
Product Launch;
Management Teams;
Business or Company Management;
Marketing Strategy;
Supply Chain Management;
Mission and Purpose;
Food and Beverage Industry;
Japan
Salter, Malcolm S. "Asahi Breweries Ltd." Harvard Business School Case 389-114, February 1989. (Revised October 1994.)