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All HBS Web
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- Faculty Publications (521)
- October 2001
- Background Note
A Note on Team Process
By: Linda A. Hill and Maria Farkas
When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often...
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Keywords:
Competency and Skills;
Decision Making;
Management;
Business Processes;
Performance Effectiveness;
Performance Efficiency;
Groups and Teams;
Conflict and Resolution
Hill, Linda A., and Maria Farkas. "A Note on Team Process." Harvard Business School Background Note 402-032, October 2001.
- September 2001 (Revised October 2018)
- Case
DIENA
By: Robert Simons and Indra Reinbergs
Requires students to draw a new organization structure diagram for a rapidly evolving business. A/S DIENA is a newspaper publisher founded during Latvia's 1990/91 struggle for independence from the USSR with a clear social mission to support democracy. With the help of...
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- Article
Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity
By: R. J. Ely and D. A. Thomas
Ely, R. J., and D. A. Thomas. "Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity." Administrative Science Quarterly 46, no. 2 (June 2001): 229–273. (Winner of Administrative Science Quarterly Award for Scholarly Contribution Given annually for the most significant paper in the field of organization studies published in ASQ five years earlier.)
- Article
Social Dimension of Consumer Distinctiveness: The Influence of Social Status on Group Identity and Advertising Persuasion
By: Sonya Grier and Rohit Deshpandé
Grier, Sonya, and Rohit Deshpandé. "Social Dimension of Consumer Distinctiveness: The Influence of Social Status on Group Identity and Advertising Persuasion." Journal of Marketing Research (JMR) 38, no. 2 (May 2001): 216–224.
- December 2000 (Revised May 2002)
- Case
Reverend Jeffrey Brown: Cops, Kids and Ministers
By: Kathleen L. McGinn and Alexis Lefort
Introduces Reverend Jeffrey Brown, one of the cofounders of the Ten Point Coalition in Boston, Mass. The Ten Point Coalition, a group of ministers that worked to change the dynamics between the Boston Police Department and the kids on the street, was instrumental in...
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Keywords:
Change;
Civil Society or Community;
Alliances;
Interpersonal Communication;
Power and Influence;
Law Enforcement;
City;
Boston
McGinn, Kathleen L., and Alexis Lefort. "Reverend Jeffrey Brown: Cops, Kids and Ministers." Harvard Business School Case 801-284, December 2000. (Revised May 2002.)
- August 2000
- Article
Should We Create a Niche or Fall in Line? Identity Negotiation and Small Group Effectiveness
By: W. Swann, L. Milton and J. Polzer
Swann, W., L. Milton, and J. Polzer. "Should We Create a Niche or Fall in Line? Identity Negotiation and Small Group Effectiveness." Journal of Personality and Social Psychology 79, no. 2 (August 2000): 238–250.
- July 2000
- Case
Dawn Riley at America True (C)
By: Linda A. Hill and Kristin Doughty
Dawn Riley and America True are based in Auckland, New Zealand, where racing will begin in six weeks. The senior management team will be meeting in August 1999 to decide whether or not to make changes to Tag, the practice boat that they are using as a testing platform....
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Keywords:
Management Style;
Leadership;
Behavior;
Groups and Teams;
Organizational Culture;
Problems and Challenges;
Sports;
Gender;
Management Teams;
New Zealand
Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (C)." Harvard Business School Case 401-008, July 2000.
- May 2000 (Revised December 2018)
- Supplement
SMA: Micro-Electronic Products Division (B)
By: Michael Beer and Michael Tushman
Focuses on the recommendations and implementation strategy suggested by the organizational development group for the division's problems. A rewritten version of an earlier case.
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Beer, Michael, and Michael Tushman. "SMA: Micro-Electronic Products Division (B)." Harvard Business School Supplement 400-085, May 2000. (Revised December 2018.)
- May 2000
- Article
Business Groups and Social Welfare in Emerging Markets: Existing Evidence and Unanswered Questions
By: T. Khanna
Khanna, T. "Business Groups and Social Welfare in Emerging Markets: Existing Evidence and Unanswered Questions." European Economic Review 44, nos. 4-6 (May 2000): 748–761.
- 2001
- Article
From Guilford to Creative Synergy: Opening the Black Box of Team Level Creativity
By: T. R. Kurtzberg and T. M. Amabile
Previous research, from Guilford's founding tradition to more modern research on individual creativity and general group processes, falls short of adequately describing team-level creativity. Alhough researchers have addressed brainstorming in groups with mixed...
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Kurtzberg, T. R., and T. M. Amabile. "From Guilford to Creative Synergy: Opening the Black Box of Team Level Creativity." Special Issue on Commemorating Guilford's 1950 Presidential Address Creativity Research Journal 13, nos. 3/4 (2001).
- December 1999
- Case
Sun Microsystems, Inc. (A1): "Dot-comming" the World: Philip Nenon on a Billion Dollar Bet
By: Rosabeth M. Kanter and Jane Roessner
A group at Sun Microsystems, Inc. proposed that a recent acquisition that made fault-tolerant computers for telecommunications was a major opportunity for Sun. If the board provided funding to expand the acquisition's portfolio of products and make them part of the...
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- December 1999
- Article
Changes in the Work Environment for Creativity during Downsizing
By: T. M. Amabile and Regina Conti
This study examined the work environment for creativity at a large high-technology firm before, during, and after a major downsizing. Creativity and most creativity-supporting aspects of the perceived work environment declined significantly during the downsizing but...
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Keywords:
Organizational Culture;
Situation or Environment;
Creativity;
Resignation and Termination;
Employees;
Business or Company Management;
Motivation and Incentives;
Management Practices and Processes;
Crisis Management;
Groups and Teams;
Communication;
Announcements;
Interpersonal Communication
Amabile, T. M., and Regina Conti. "Changes in the Work Environment for Creativity during Downsizing." Academy of Management Journal 42, no. 6 (December 1999): 630–640.
- December 1999
- Article
Psychological Safety and Learning Behavior in Work Teams
By: A. Edmondson
Edmondson, A. "Psychological Safety and Learning Behavior in Work Teams." Administrative Science Quarterly 44, no. 4 (December 1999): 350–383. (Outstanding Publication in Organizational Behavior, 2000 by the Academy of Management.)
- October 1999
- Teaching Note
Braun AG: The KF 40 Coffee Machine (Abridged) TN
By: Kim B. Clark and Steven C. Wheelwright
Teaching Note for a reprint.
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- October 1999
- Case
Royal Dutch/Shell in Transition (A)
By: Lynn S. Paine
After the Brent Spar episode and the 1995 events in Nigeria, Shell undertakes an intensive review of its values and business principles. At the same time, it conducts the largest multi-stakeholder consultation in its history in an effort to better understand society's...
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Keywords:
Corporate Governance;
Corporate Accountability;
Corporate Social Responsibility and Impact;
Social Issues;
Public Opinion;
Moral Sensibility;
Values and Beliefs;
Transformation;
Environmental Accounting;
Energy Industry
Paine, Lynn S. "Royal Dutch/Shell in Transition (A)." Harvard Business School Case 300-039, October 1999.
- 1999
- Book
When Sparks Fly: Igniting Creativity in Groups
By: Dorothy Leonard and Walter Swap
Leonard, Dorothy, and Walter Swap. When Sparks Fly: Igniting Creativity in Groups. Boston: Harvard Business School Press, 1999.
- April 1999 (Revised September 1999)
- Case
Compaq Computer: Consumer Notebook Group
By: David E. Bell and Ann Leamon
Presents the background for a video of a focus group on Compaq Computer's new consumer notebook. Engineers, manufacturers, and retailers had collaborated on the product design, which has been approved by the executive committee. A launch is scheduled for nine months...
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Keywords:
Human Resources;
Product Launch;
Product Design;
Outcome or Result;
Social and Collaborative Networks;
Corporate Strategy;
Computer Industry
Bell, David E., and Ann Leamon. "Compaq Computer: Consumer Notebook Group." Harvard Business School Case 599-053, April 1999. (Revised September 1999.)
- February 1999 (Revised June 1999)
- Case
Transformation of Pratt & Whitney North Haven (Abridged)
By: H. Kent Bowen, Jeffrey L. Bradach, Linda A. Hill and Kristin Doughty
Business unit manager Tom Hutton has empowered a group of hourly workers to purchase grit blast equipment for two cells. The capital purchase decision runs into some problems when the two cells fail to reach an agreement on which equipment to purchase. A rewritten...
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Keywords:
Business Units;
Decision Making;
Labor;
Managerial Roles;
Failure;
Problems and Challenges;
Power and Influence;
Hardware
Bowen, H. Kent, Jeffrey L. Bradach, Linda A. Hill, and Kristin Doughty. "Transformation of Pratt & Whitney North Haven (Abridged) ." Harvard Business School Case 499-050, February 1999. (Revised June 1999.)