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All HBS Web
(1,704)
- People (5)
- News (420)
- Research (933)
- Events (7)
- Multimedia (3)
- Faculty Publications (698)
- 08 Nov 2011
- First Look
First Look: Nov. 8
PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and Service...
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Keywords:
Sean Silverthorne
- February 2021
- Background Note
Jobs to Be Done: A Toolbox
By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it...
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Keywords:
Customer Value and Value Chain;
Decision Choices and Conditions;
Knowledge Acquisition;
Attitudes;
Perception;
Theory;
Behavior;
Customer Relationship Management
van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
- April 2011
- Supplement
Daniel Kim's Dilemma (B)
By: Bill George and Natalie Kindred
Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two...
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Keywords:
Ethics;
Venture Capital;
Revenue;
Governance Controls;
Governing and Advisory Boards;
Management Style;
Personal Development and Career;
Problems and Challenges;
Behavior
George, Bill, and Natalie Kindred. "Daniel Kim's Dilemma (B)." Harvard Business School Supplement 411-054, April 2011.
- Web
Online Entrepreneurship & Innovation Courses | HBS Online
you can position yourself to succeed in today's dynamic market, whether you're a current or aspiring entrepreneur looking to grow your startup company or a strategist interested in introducing innovation ideas to your organization. A...
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- November 2018 (Revised June 2019)
- Case
ofo
By: Mitchell Weiss
Dai Wei and his co-founders grew Beijing-based ofo from a school-based startup to a bike-share behemoth in a matter of months, topped an all-out market-share battle fueled with almost $1 billion in venture capital, provided 2 billion bicycle rides, soaked up the...
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Keywords:
Ofo;
Bikeshare;
Scale;
Platforms;
Government As A Platform;
Platform Mechanics;
Dai Wei;
Dockless Bikes;
Mobike;
Bike-share;
Online-to-offline;
Mobility;
Digital Platforms;
Infrastructure;
Transportation;
Bicycle Transportation;
Growth and Development Strategy;
Bicycle Industry;
China;
Beijing
- 06 Oct 2015
- First Look
October 6, 2015
unavoidably exert influence over politics through power that is generated by both structure and process. While both political economy and management scholars address international firms, neither field has an adequate understanding of the...
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Keywords:
Sean Silverthorne
- Web
Launching Tech Ventures | HBS Online
what skills you need to thrive. Access Your Free E-book Our Difference Launching Tech Ventures helps early-stage tech startups overcome management challenges across all aspects of their business model. Stay...
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- April 2011
- Case
Daniel Kim's Dilemma (A)
By: Bill George and Natalie Kindred
Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two...
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Keywords:
Ethics;
Fairness;
Corporate Accountability;
Emotions;
Behavior;
Leadership Style;
Governing and Advisory Boards;
Corporate Disclosure
George, Bill, and Natalie Kindred. "Daniel Kim's Dilemma (A)." Harvard Business School Case 411-009, April 2011.
- Forthcoming
- Book
The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create
By: Steve Kaczynski and Scott Duke Kominers
We demystify the coming digital revolution, showing how NFTs will transform our online and offline interactions.
NFTs aren’t just pictures on the internet, or a fad that has come and gone. Rather, they’re a new technology for creating digital assets and... View Details
NFTs aren’t just pictures on the internet, or a fad that has come and gone. Rather, they’re a new technology for creating digital assets and... View Details
Keywords:
Economic Systems;
Microeconomics;
Entrepreneurship;
Cultural Entrepreneurship;
Information Technology;
Innovation and Invention;
Innovation Strategy;
Digital Platforms;
Digital Strategy;
Digital Transformation;
Internet and the Web;
Technology Adoption;
Marketing;
Marketing Strategy;
Product Marketing;
Product Positioning;
Markets;
E-commerce;
Market Design;
Value;
Customer Value and Value Chain;
Collaborative Innovation and Invention;
Innovation and Management;
Organizational Structure;
Customer Ownership;
Ownership;
Advertising Industry;
Communications Industry;
Computer Industry;
Consumer Products Industry;
Fashion Industry;
Information Technology Industry;
Media and Broadcasting Industry;
Technology Industry;
Web Services Industry
Kaczynski, Steve, and Scott Duke Kominers. The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create. Portfolio/Penguin, forthcoming.
- Web
Faculty & Advisors - MBA
University; SB/SM, Massachusetts Institute of Technology Chris leads MPM Capital’s public market investing as portfolio manager for BioImpact Equities (formerly known as Burrage Capital) and the Oncology Impact Funds. Previously, Chris...
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- 22 Oct 2013
- First Look
First Look: October 22
Publisher's link: https://pubwww.hbs.edu/faculty/Pages/download.aspx?name=anik%20aknin%20norton%20dunn%20quoidbach.pdf August 2013 Managing Talent for Success: Talent Development in Law Firms Effective Teamwork and Collaboration By: Gardner,...
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Keywords:
Sean Silverthorne
- February 2007 (Revised July 2009)
- Case
Leadership at WildChina (A)
WildChina (A) tells the story of Mei Zhang, a Chinese-born HBS alumna, and her pursuit of a dream: to share her passion for travel, her appreciation of China's beauty and culture, and her desire to start her own business. Describes the startup of WildChina, a tour...
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Keywords:
Globalized Firms and Management;
Leadership;
Management Succession;
Entrepreneurship;
Business Startups;
Tourism Industry;
Los Angeles;
Beijing
Isenberg, Daniel J., and Shirley Spence. "Leadership at WildChina (A)." Harvard Business School Case 807-046, February 2007. (Revised July 2009.)
- 27 Mar 2012
- First Look
First Look: March 27
PublicationsThe Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup Authors:Noam Wasserman Publication:The Kauffman Foundation Series on Innovation and Entrepreneurship. Princeton University Press, in...
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Keywords:
Carmen Nobel
- 02 Jan 2024
- Research & Ideas
10 Trends to Watch in 2024
The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to...
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by Rachel Layne
- February 2001 (Revised October 2001)
- Case
JetBlue Airways: Starting from Scratch
JetBlue Airways shows how an entrepreneurial venture is able to use human resource management, specifically a values-centered approach to managing people, as a source of competitive advantage. The major challenge faced by Ann Rhoades is to grow this people-centered...
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Keywords:
Leadership;
Values and Beliefs;
Competitive Advantage;
Entrepreneurship;
Human Resources;
Business Startups;
Air Transportation Industry
Gittell, Jody H., and Charles A. O'Reilly III. "JetBlue Airways: Starting from Scratch." Harvard Business School Case 801-354, February 2001. (Revised October 2001.)
- Web
Browse All Articles, Research, & Case Studies - HBS Working Knowledge
Popular Browse All Articles About Us Newsletter Sign-Up RSS Page 1 of 5,267 Results 15 May 2024 Managing the Future of Work Can work-based learning revive college-for-all? Bill Kerr Propel America CEO Chad Rountree on rethinking the high...
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- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
of the OR” vs. the “genius of the AND” Only four of the 18 companies in their sample were based on the West Coast. But their point of view would be adopted by many startups in Silicon Valley and the venture capitalists funding them. The...
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- November 2014
- Case
BRAC in 2014
By: Tarun Khanna, Rachna Tahilyani, Reeti Roy and Aldo Sesia
In the early 1970s BRAC was a startup nongovernmental organization (NGO) working in Bangladesh. By 2014, it was the world's largest NGO. It had a strong presence in Bangladesh and had begun to deliver social development programs in nine other countries. Its founder and...
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Keywords:
BRAC;
Bangladesh;
NGO;
Strategy;
Business Model;
Business Organization;
Social Entrepreneurship;
Innovation and Management;
Growth and Development Strategy;
Social Enterprise;
Social Issues;
Poverty;
Bangladesh
Khanna, Tarun, Rachna Tahilyani, Reeti Roy, and Aldo Sesia. "BRAC in 2014." Harvard Business School Case 715-414, November 2014.
- 2016
- Working Paper
Pivoting Isn't Enough: Principled Pragmatism and Strategic Reorientation in New Ventures
By: Rory McDonald and Cheng Gao
New technology ventures often experience deviations from their original plans that oblige them to reorient in pursuit of better fit between their evolving products and target customers. Yet research is largely silent on how entrepreneurs explain and justify their...
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Keywords:
Strategic Reorientation;
Technology Entrepreneurship;
Innovation;
Product Development Processes;
Organizational Adaptation;
Qualitative Methods (General);
Information Technology;
Organizational Change and Adaptation;
Communication;
Entrepreneurship;
Alignment;
Innovation and Invention;
Product Development
- June 2000 (Revised October 2017)
- Case
IDEO
By: Stefan Thomke and Ashok Nimgade
Describes IDEO, the world's leading product design firm, and its innovation culture and process. Emphasis is placed on the important role of prototyping and experimentation in general, and in the design of the very successful Palm V handheld computer in particular. A...
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