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- Faculty Publications (174)
- August 13, 2021
- Other Article
New Child Tax Credit Should Be a Call to Action for Banks
By: Bob Neuhaus, Daniel Schneider and Peter Tufano
Neuhaus, Bob, Daniel Schneider, and Peter Tufano. "New Child Tax Credit Should Be a Call to Action for Banks." American Banker (August 13, 2021).
- August 2, 2021
- Other Article
Missing Voices in the Child Tax Credit Frenzy—Parents
By: Peter Tufano and Daniel Schneider
Tufano, Peter, and Daniel Schneider. "Missing Voices in the Child Tax Credit Frenzy—Parents." The Hill (August 2, 2021).
- October 2020 (Revised August 2022)
- Case
Union Square Hospitality Group: Hospitality Included
By: Peter Boumgarden, Ryan W. Buell, Lamar Pierce and Richard Ryffel
In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing the end of tipping in its restaurants. Under its new policy, Hospitality Included (HI), USHG would charge higher...
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Keywords:
Restaurants;
Tipping;
Revenue Sharing;
Service Operations;
Policy;
Change;
Human Resources;
Management;
Food and Beverage Industry
Boumgarden, Peter, Ryan W. Buell, Lamar Pierce, and Richard Ryffel. "Union Square Hospitality Group: Hospitality Included." Harvard Business School Case 621-047, October 2020. (Revised August 2022.)
- August 17, 2020
- Guest Column
The Case for Stakeholder Dividends: Why It’s Time for the Financial Sector to Put Its Money Where Its Mouth Is
By: Peter Tufano and Timothy Flacke
Tufano, Peter, and Timothy Flacke. "The Case for Stakeholder Dividends: Why It’s Time for the Financial Sector to Put Its Money Where Its Mouth Is." Nextbillion.net (August 17, 2020).
- 2020
- Guest Column
Learning from Lehman: Lessons for Today
By: Laura Comstock, Michael Holland and Peter Tufano
Comstock, Laura, Michael Holland, and Peter Tufano. "Learning from Lehman: Lessons for Today." Analysis Group Forum (2020), 9–14.
- April 2020 (Revised November 2020)
- Case
Ping An: Pioneering the New Model of ‘Technology-driven Finance’
By: Feng Zhu, Anthony K. Woo and Nancy Hua Dai
In mid-December 2018, Peter Ma, Chairman and CEO of Ping An Insurance (Group) Company of China, Ltd. was considering whether the company should grow a fifth ecosystem of Smart City Services. Established in 1988, Ping An was one of the top 10 global financial...
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Keywords:
Business Ecosystems;
Fintech;
Finance;
Information Technology;
Business Model;
Expansion;
Competitive Strategy;
Financial Services Industry;
Technology Industry
Zhu, Feng, Anthony K. Woo, and Nancy Hua Dai. "Ping An: Pioneering the New Model of ‘Technology-driven Finance’." Harvard Business School Case 620-068, April 2020. (Revised November 2020.)
- March 11, 2020
- Editorial
A Bolder Vision for Business Schools
By: P. Tufano
Business schools teach to a model that dates back to the 1950s. Given the growing demands on business to take a lead in confronting societal challenges, business schools need to update how they train business leaders and how they compete, argues Oxford’s Saïd School...
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Keywords:
Business Schools;
Business And Society;
Business Education;
Leadership Development;
Business and Stakeholder Relations
Tufano, P. "A Bolder Vision for Business Schools." Harvard Business Review Digital Articles (March 11, 2020).
- March 1, 2020
- Other Article
Walking the Talk
By: Peter Tufano
Tufano, Peter. "Walking the Talk." LinkedIn Pulse (March 1, 2020).
- February 1, 2020
- Other Article
The Week Past and the Work Ahead
By: Peter Tufano
Tufano, Peter. "The Week Past and the Work Ahead." LinkedIn Pulse (February 1, 2020).
- December 2019
- Case
Small-Market Teams and Big Stars: The Milwaukee Bucks and Giannis Antetokounmpo
By: Anita Elberse and Melcolm Ruffin
In October 2019, National Basketball Association (NBA) team the Milwaukee Bucks are about to tip off their first home game in the 2019–2020 NBA season. Peter Feigin, president of the Milwaukee Bucks, and Jon Horst, the league’s youngest general manager, could look back...
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Elberse, Anita, and Melcolm Ruffin. "Small-Market Teams and Big Stars: The Milwaukee Bucks and Giannis Antetokounmpo." Harvard Business School Case 520-037, December 2019.
- August 20, 2019
- Other Article
An Encouraging Step to Reorient Corporate Purpose
By: Peter Tufano
Tufano, Peter. "An Encouraging Step to Reorient Corporate Purpose." LinkedIn Pulse (August 20, 2019).
- August 2019
- Case
Bark Gift Shop Ltd.
By: Susanna Gallani, Jan Bouwens and Peter Kroos
This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting that her shop managers that perform well during the first part of the year, purposely reduce their effort in...
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Keywords:
Data Analytics;
Employees;
Behavior;
Performance;
Management;
Goals and Objectives;
Motivation and Incentives;
Analysis
Gallani, Susanna, Jan Bouwens, and Peter Kroos. "Bark Gift Shop Ltd." Harvard Business School Case 120-008, August 2019.
- April 2019 (Revised July 2019)
- Case
Aperture Investors
By: Krishna G. Palepu, George Serafeim and David Lane
Aperture Investors is a startup investment firm that seeks to disrupt the asset management industry through competitive differentiation by charging investors primarily when its portfolio managers outperform the marketplace. Headed by Wall Street veteran Peter Kraus and...
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Keywords:
Business Model;
Talent and Talent Management;
Investment;
Investment Funds;
Asset Management;
Recruitment;
Selection and Staffing;
Marketing Channels;
Emerging Markets;
Partners and Partnerships;
Motivation and Incentives;
Financial Services Industry
Palepu, Krishna G., George Serafeim, and David Lane. "Aperture Investors." Harvard Business School Case 119-053, April 2019. (Revised July 2019.)
- Article
Maimonides' Ladder: States of Mutual Knowledge and the Perception of Charitability
By: Julian De Freitas, Peter DiScioli, Kyle A. Thomas and Steven Pinker
Why do people esteem anonymous charitable giving? We connect normative theories of charitability
(captured in Maimonides’ Ladder of Charity) with evolutionary theories of partner choice to test predictions on how attributions of charitability are affected by states of...
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Keywords:
Charity;
Reciprocity;
Partner Choice;
Common Knowledge;
Philanthropy and Charitable Giving;
Knowledge;
Perception
De Freitas, Julian, Peter DiScioli, Kyle A. Thomas, and Steven Pinker. "Maimonides' Ladder: States of Mutual Knowledge and the Perception of Charitability." Journal of Experimental Psychology: General 148, no. 1 (January 2019): 158–173.
- March 2018
- Article
In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions
By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift
In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn....
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Ascarza, Eva, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift. "In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions." Special Issue on 2016 Choice Symposium. Customer Needs and Solutions 5, nos. 1-2 (March 2018): 65–81.
- January 26, 2018
- Editorial
Can Donald Trump Teach us Anything?
By: Peter Tufano
Tufano, Peter. "Can Donald Trump Teach us Anything?" International Business Times (January 26, 2018).
- 2017
- Chapter
Advice in Defined Contribution Plans
By: Gordon Clark, Maurizio Fiaschetti and Peter Tufano
Clark, Gordon, Maurizio Fiaschetti, and Peter Tufano. "Advice in Defined Contribution Plans." Chap. 6 in Financial Decision Making and Retirement Security in an Aging World, edited by Olivia S. Mitchell, P. Brett Hammond, and Stephen P. Utkus, 96–114. Oxford, UK: Oxford University Press, 2017.
- October 18, 2017
- Editorial
Why We Must Embrace, Not Fear, the Technology That Is Revolutionising Education and Jobs
By: Peter Tufano
Tufano, Peter. "Why We Must Embrace, Not Fear, the Technology That Is Revolutionising Education and Jobs." International Business Times (October 18, 2017).
- Article
Anti-imperialism: The Leninist Legacy and the Fate of World Revolution
By: Jeremy Friedman and Peter Rutland
The most important of Lenin’s writings was, arguably, Imperialism: the Highest Stage of Capitalism. That work shifted the focus from workers’ struggles within one country to the dynamics of capitalism as a global system. The Leninist project thereby inextricably...
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Friedman, Jeremy, and Peter Rutland. "Anti-imperialism: The Leninist Legacy and the Fate of World Revolution." Special Issue on 1917–2017, The Russian Revolution a Hundred Years Later. Slavic Review 76, no. 3 (Fall 2017): 591–599.
- Article
Kill or Die: Moral Judgment Alters Linguistic Coding of Causality
By: Julian De Freitas, Peter DiScioli, Jason Nemirow, Maxim Massenkoff and Steven Pinker
What is the relationship between the language people use to describe an event and their moral judgments?
We test the hypothesis that moral judgment and causative verbs rely on the same underlying mental
model of people’s actions. Experiment 1a finds that participants...
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Keywords:
Moral Cognition;
Moral Psychology;
Causative Verbs;
Trolley Problem;
Argument Structure;
Moral Sensibility;
Judgments
De Freitas, Julian, Peter DiScioli, Jason Nemirow, Maxim Massenkoff, and Steven Pinker. "Kill or Die: Moral Judgment Alters Linguistic Coding of Causality." Journal of Experimental Psychology: Learning, Memory, and Cognition 43, no. 8 (August 2017): 1173–1182.