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- Faculty Publications (62)
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- All HBS Web (399)
- Faculty Publications (62)
- Teaching Interest
Overview
By: Leemore S. Dafny
U.S. Healthcare Strategy
The U.S. healthcare sector accounts for 17 percent of GDP, and encompasses a diverse set of industries with public, nonprofit, and for-profit buyers and sellers. There are significant concerns about high and rising spending, and...
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- 1 Mar 2013 - 2 Mar 2013
- Conference Presentation
The Value of Flexibility in Baseball Roster Construction
By: Timothy Chan and Douglas S. Fearing
Drawing inspiration from the theory of production flexibility in manufacturing networks, we provide the first optimization-based analysis of the value of positional flexibility (the ability of a player to play multiple positions) for a major league baseball team in the...
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Keywords:
Risk and Uncertainty;
Design;
Production;
Resource Allocation;
Groups and Teams;
Adaptation;
Sports
- Article
The Role of Interactivity in Local Differential Privacy
By: Matthew Joseph, Jieming Mao, Seth Neel and Aaron Leon Roth
We study the power of interactivity in local differential privacy. First, we focus on the difference between fully interactive and sequentially interactive protocols. Sequentially interactive protocols may query users adaptively in sequence, but they cannot return to...
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Joseph, Matthew, Jieming Mao, Seth Neel, and Aaron Leon Roth. "The Role of Interactivity in Local Differential Privacy." Proceedings of the IEEE Annual Symposium on Foundations of Computer Science (FOCS) 60th (2019).
- February 2018
- Article
Retention Futility: Targeting High-Risk Customers Might Be Ineffective.
By: Eva Ascarza
Companies in a variety of sectors are increasingly managing customer churn proactively, generally by detecting customers at the highest risk of churning and targeting retention efforts towards them. While there is a vast literature on developing churn prediction models...
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Keywords:
Retention/churn;
Proactive Churn Management;
Field Experiments;
Heterogeneous Treatment Effect;
Machine Learning;
Customer Relationship Management;
Risk Management
Ascarza, Eva. "Retention Futility: Targeting High-Risk Customers Might Be Ineffective." Journal of Marketing Research (JMR) 55, no. 1 (February 2018): 80–98.
- Program
Program for Leadership Development
HBS Live Online Classroom. Just as HBS pioneered the case study method, we also built the first live online classroom in 2014 and have been refining and optimizing our virtual program experience ever since. In a world that is now centered...
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- 15 Oct 2009
- Working Paper Summaries
Mixed Source
- May 2017
- Article
Experimental Evidence of Pooling Outcomes Under Information Asymmetry
By: William Schmidt and Ryan W. Buell
Operational decisions under information asymmetry can signal a firm's prospects to less-informed parties, such as investors, customers, competitors, and regulators. Consequently, managers in these settings often face a tradeoff between making an optimal decision and...
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Keywords:
Behavioral Decision Research;
Information Asymmetry;
Signaling;
Decision Choices and Conditions;
Alignment
Schmidt, William, and Ryan W. Buell. "Experimental Evidence of Pooling Outcomes Under Information Asymmetry." Management Science 63, no. 5 (May 2017): 1586–1605.
- Research Summary
Airline Schedule Disruptions
Increasing congestion and frequent schedule disruptions throughout the National Air Transportation System, both at airports and en route, have led to significant flight and passenger delays. Professor Fearing's primary research focus is on measuring and reducing... View Details
- March 2004
- Case
L.L. Bean: A Search for Growth
By: Rajiv Lal, Walter J. Salmon and James Weber
In mid-2003, CEO Chris McCormick felt L.L. Bean was in a good position to begin to grow again. For nearly 90 years, the company sold clothing and gear for outdoor enthusiasts through its catalogs and a single retail store in Freeport, Maine. In the three decades prior...
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Keywords:
Business History;
Restructuring;
Growth and Development Strategy;
Cost Management;
Sales;
Performance Improvement;
Diversification;
Distribution Channels;
Resignation and Termination;
Retail Industry;
Web Services Industry
Lal, Rajiv, Walter J. Salmon, and James Weber. "L.L. Bean: A Search for Growth." Harvard Business School Case 504-080, March 2004.
- Program
Advanced Management Program
optimizing our virtual program experience ever since. In a world that is now centered around virtual connection, our programs reflect the input and experience of tens of thousands of participants. When you participate in a virtual HBS...
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- 22 Nov 2016
- First Look
November 22, 2016
are not actually associated with reduced discrimination against unwhitened résumés. Taken together, these findings suggest a paradox: minorities may be particularly likely to experience disadvantage when they apply to ostensibly...
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Keywords:
Sean Silverthorne
- 2016
- Working Paper
Controlling Versus Enabling — Online Appendix
By: Andrei Hagiu and Julian Wright
Section 1 of this online appendix contains the proof of the technical Lemma (Lemma 2) used in the Proof of Lemma 1 in the main paper, which states that Ω* (.) is continuous and differentiable at R*. Section 2 provides the linear example with cost differences between...
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Hagiu, Andrei, and Julian Wright. "Controlling Versus Enabling — Online Appendix." Harvard Business School Working Paper, No. 16-004, July 2015. (Revised July 2016.)
- 16 May 2013
- Working Paper Summaries
Marketplace or Reseller?
- Program
General Management Program
classroom in 2014 and have been refining and optimizing our virtual program experience ever since. In a world that is now centered around virtual connection, our programs reflect the input and experience of tens of thousands of...
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- Program
Owner/President Management
capabilities Formulate optimal financing strategies Embrace digital transformation to drive breakthrough innovation Lead organizational change and drive profitable growth Identify and exploit opportunities locally and internationally...
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- Program
Competing in the Age of AI—Virtual
organization's current business models and AI capabilities, identify new opportunities, and create specific plans for growth. Details Move toward an AI-based business model Choose how best to apply AI in your industry and your business...
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- Program
Investment Management Workshop
helps you optimize your strategic edge. You will analyze key industry trends and challenges and return to your firm ready to evaluate and implement innovative investment approaches. Key Benefits The program delivers fresh insight into how...
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- Program
Developing Yourself as a Leader—Virtual
travel to campus and interrupt work schedules. Through the process, they strengthen their ability to achieve greater results in their current role, while proactively developing the leadership skills needed for their next one. Details Formulate your leadership skillset...
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- Program
Leading in the Digital Era
build more agile organizations, you will advance in your personal leadership journey and develop new skills that enable you to optimize the use of technology and overcome obstacles to progress. Details Evolve new ways of leading and...
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- Program
Creating Brand Value
Build brand loyalty and optimize your customer relationships Ensure consumers are allies, not adversaries Design brand strategy and manage brands for maximum value Compete more successfully by evolving and repositioning existing brands...
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