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All HBS Web
(17,786)
- People (66)
- News (4,114)
- Research (10,648)
- Events (40)
- Multimedia (155)
- Faculty Publications (8,409)
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- May 2003
- Background Note
Customer Management Strategy in Business Markets
By: Das Narayandas
Describes in detail customer management strategies in business markets, including selection decisions, design and management of customer relationship strategies, monitoring the health of customer relations, and linking the vendors' customer management effort to...
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Keywords:
Customer Focus and Relationships;
Customer Relationship Management;
Decision Making;
Networks;
Customization and Personalization;
Manufacturing Industry
Narayandas, Das. "Customer Management Strategy in Business Markets." Harvard Business School Background Note 503-060, May 2003.
- January 2005 (Revised March 2007)
- Background Note
Game Theory and Business Strategy
By: Felix Oberholzer-Gee and Dennis A. Yao
Provides a brief introduction to the application of game theory to business settings. Sets up and analyzes a minicase involving commitment.
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Oberholzer-Gee, Felix, and Dennis A. Yao. "Game Theory and Business Strategy." Harvard Business School Background Note 705-471, January 2005. (Revised March 2007.)
- Research Summary
Game Theory for Business Strategy
Game theory--the mathematical study of strategic interactions--came of age, in a sense, when three of the field's pioneers were awarded the Nobel Prize in Economics in 1994. Yet despite the development of the theory and the widespread use of game-theoretic jargon in...
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- Research Summary
Performance Pricing and Business Strategy
This research focuses on companies that have sustained high willingness-to-pay over diverse market conditions, including economic slumps. It examines how firms identify, articulate, and communicate value to selected customer groups and the organizational implications,...
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- April 2012 (Revised March 2013)
- Case
Social Strategy at Harvard Business Review
By: Mikolaj Jan Piskorski and David Chen
The Harvard Business Review (HBR) Group was an early adopter of social media, boasting a robust presence on Twitter, Facebook, and LinkedIn. Now the company is seeking to evolve the Group's efforts from social media to social strategy—and start moving both revenue...
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Keywords:
Competitive Advantage;
Social and Collaborative Networks;
Web;
Publishing Industry;
United States
Piskorski, Mikolaj Jan, and David Chen. "Social Strategy at Harvard Business Review." Harvard Business School Case 712-481, April 2012. (Revised March 2013.)
- August 2021
- Article
Humanizing Strategy
By: Ikujiro Nonaka and Hirotaka Takeuchi
In this article, we apply our latest thinking on knowledge to provide insights on how to reconceptualize strategy to cope with a VUCA (volatility, uncertainty, complexity, and ambiguity) world, epitomized recently by COVID-19. We demonstrate that business leaders must...
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Keywords:
Inside-out Approach To Strategy;
Practical Wisdom;
Future-making;
Neuroscience;
Sustainability;
Strategy;
Knowledge;
Moral Sensibility
Nonaka, Ikujiro, and Hirotaka Takeuchi. "Humanizing Strategy." Long Range Planning 54, no. 4 (August 2021).
- 23 Sep 2022
- Research & Ideas
8 Strategies to Sustain Business Innovation
Sooner or later, every company runs into challenges that force them to make tough trade-offs during the innovation process. Harvard Business School associate professor Rory McDonald calls these moments “tensions.” The streaming service...
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Keywords:
by Lane Lambert
- Teaching Interest
Strategy and Technology
Overview
This course explores the unique aspects of creating effective management and investment strategies for technology-intensive businesses. What are effective strategies for winning in markets with strong network effects? How should... View Details
- 06 Oct 2014
- Research & Ideas
Why Businesses Need a Language Strategy
Lost sales. Friction. Inefficiency. These are dirty words in the world of business, and they are inevitabilities for companies that don't watch their language, so to speak. Harvard Business School Associate Professor Tsedal Neeley...
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Keywords:
Re: Tsedal Neeley
- 2015
- Chapter
What Is Regional Strategy? Lessons from Business Strategy
By: Christian H.M. Ketels
Regional policy, especially in Europe, makes increasing reference to the notion of strategy, a conceptual tool developed in the area of business studies. This chapter reviews some key aspects of strategy as defined by the so-called "positioning school" and discusses...
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Keywords:
Competitiveness;
Regional Policy;
Strategic Planning;
Globalized Economies and Regions;
Competition;
Policy
Ketels, Christian H.M. "What Is Regional Strategy? Lessons from Business Strategy." Chap. 3 in Strategies for Shaping Territorial Competitiveness, edited by Jesus M. Valdaliso and James R. Wilson, 37–54. New York, NY: Routledge, 2015.
- December 1994
- Article
Benefits of Narrow Business Strategies
By: J. J. Rotemberg and Garth Saloner
Keywords:
Business Strategy
Rotemberg, J. J., and Garth Saloner. "Benefits of Narrow Business Strategies." American Economic Review 84, no. 5 (December 1994): 1330–1349.
- October 1996 (Revised December 1996)
- Case
United Electric Controls
By: H. Kent Bowen, Jody H. Gittell and Sylvie Ryckebusch
United Electric Controls (UE) was a small, traditional family-owned manufacturing company when Dave Reis, the youngest member of the Reis family, took over the business. This case describes Reis's efforts to change UE's traditional work practices in order to make the...
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Keywords:
Change Management;
Family Business;
Production;
Business Strategy;
Human Resources;
Organizational Change and Adaptation;
Decisions;
Growth and Development Strategy;
Information Technology;
Electronics Industry;
Manufacturing Industry;
United States
Bowen, H. Kent, Jody H. Gittell, and Sylvie Ryckebusch. "United Electric Controls." Harvard Business School Case 697-006, October 1996. (Revised December 1996.)
- April 2010
- Article
From Strategy to Business Models and onto Tactics
By: Ramon Casadesus-Masanell and Joan Enric Ricart
The notion of business model has been used by strategy scholars to refer to "the logic of the firm, the way it operates and how it creates value for its stakeholders." On the surface, this notion appears to be similar to that of strategy. We present a conceptual...
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Keywords:
Business Model;
Competitive Strategy;
Value Creation;
Business and Stakeholder Relations;
Framework;
Negotiation Tactics;
Competition
Casadesus-Masanell, Ramon, and Joan Enric Ricart. "From Strategy to Business Models and onto Tactics." Special Issue on Business Models Long Range Planning 43, no. 2 (April 2010): 195–215.
- March 2015
- Article
Can One Business Unit Have Two Revenue Models?
By: Marco Bertini and Nader Tavassoli
Bertini, Marco, and Nader Tavassoli. "Can One Business Unit Have Two Revenue Models?" Harvard Business Review 93, no. 3 (March 2015): 121–123.
- 21 Jan 2011 - 2011
- Conference Presentation
Bottleneck Strategies for Business Ecosystems
- May 9, 2024
- Article
Business Education Is Broken: Here Are Strategies to Fix It
Business schools have lost their way. Students are schooled in a system that, having raised the standard of living for millions of people over centuries, is now facing systemic failures in both the environmental and social domains—failures that market forces cause and,...
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Hoffman, Andrew J. "Business Education Is Broken: Here Are Strategies to Fix It." Inspiring Minds (May 9, 2024).
- 2016
- Working Paper
Algorithmic Foundations for Business Strategy
By: Mihnea Moldoveanu
I introduce algorithmic and meta-algorithmic models for the study of strategic problem solving, aimed at illuminating the processes and procedures by which strategic managers and firms deal with complex problems. These models allow us to explore the relationship...
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Moldoveanu, Mihnea. "Algorithmic Foundations for Business Strategy." Harvard Business School Working Paper, No. 17-036, October 2016.
- 2019
- Book
The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power
By: Michael A. Cusumano, Annabelle Gawer and David B. Yoffie
The Business of Platforms explores the strategic, economic, and technology management challenges of digital platform businesses. We have five major themes in the book: 1) The world’s most valuable companies are all platforms, in part because platforms have...
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Keywords:
Strategy;
Technology;
Platform;
Internet and the Web;
Management;
Competitive Strategy;
Digital Platforms
Cusumano, Michael A., Annabelle Gawer, and David B. Yoffie. The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power. Harper Business, 2019.
- 2009
- Working Paper
From Strategy to Business Models and to Tactics
By: Ramon Casadesus-Masanell and Joan Enric Ricart
The notion of business model has been used by strategy scholars to refer to "the logic of the firm, the way it operates and how it creates value for its stakeholders." On the surface, this notion appears to be similar to that of strategy. We present a conceptual...
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Keywords:
Business Model;
Decision Choices and Conditions;
Framework;
Competitive Strategy;
Competitive Advantage;
Value Creation
Casadesus-Masanell, Ramon, and Joan Enric Ricart. "From Strategy to Business Models and to Tactics." Harvard Business School Working Paper, No. 10-036, November 2009.
- Editorial
United States: Where's the Strategy?
By: A. Zelleke and Justin Talbot Zorn
Keywords:
Barack Obama;
National Strategy;
White House;
Strategy;
National Security;
Government Administration;
United States
Zelleke, A., and Justin Talbot Zorn. "United States: Where's the Strategy?" The Diplomat (February 5, 2014).