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- People (3)
- News (143)
- Research (196)
- Events (1)
- Multimedia (4)
- Faculty Publications (108)
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- February 1986 (Revised June 2007)
- Background Note
Constructing and Using Process Control Charts
Summarizes how to construct and use statistical process control charts. Gives several examples. Discusses tolerances using control charts for debugging.
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Bohn, Roger E. "Constructing and Using Process Control Charts." Harvard Business School Background Note 686-118, February 1986. (Revised June 2007.)
- June 2021 (Revised November 2021)
- Case
Equity Bank: Charting the Future
By: Lauren Cohen, Michael Chitavi and Spencer C. N. Hagist
After climbing the ranks among Kenya's financial institutions from 66th to 1st, and toppling a quarter of the market share held by mobile money giant Safaricom, CEO James Mwangi must now guide Equity Bank into its next stage of development beyond "Equity 3.0." Should...
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Keywords:
Growth and Development Strategy;
Leadership;
Decision Making;
Market Entry and Exit;
Developing Countries and Economies;
Financial Institutions;
Economics;
Kenya
Cohen, Lauren, Michael Chitavi, and Spencer C. N. Hagist. "Equity Bank: Charting the Future." Harvard Business School Case 221-105, June 2021. (Revised November 2021.)
- October 1981
- Supplement
Henry Manufacturing Co.: Seating Chart
Schlesinger, Leonard A. "Henry Manufacturing Co.: Seating Chart." Harvard Business School Supplement 482-031, October 1981.
- October 26, 2015
- Article
Measuring and Communicating Health Care Value with Charts
By: Robert S. Kaplan, Robin P. Blackstone, Derek A. Haas and Nikhil G. Thaker
The goal of a health care system should be to deliver the most value to patients: the outcomes achieved for treating a medical condition relative to the costs incurred over a complete care cycle. We have found that a radar (spider web) chart is an effective means to...
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Kaplan, Robert S., Robin P. Blackstone, Derek A. Haas, and Nikhil G. Thaker. "Measuring and Communicating Health Care Value with Charts." Harvard Business Review (website) (October 26, 2015). (A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine.)
- Spring 2014
- Article
Charting Dynamic Trajectories: Multinational Firms in India
By: Prithwiraj Choudhury and Tarun Khanna
In this article, we provide a synthesizing framework that we call the "dynamic trajectories" framework to study the evolution of multinational enterprises (MNEs) in host countries over time. We argue that a change in the policy environment in a host country presents an...
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Choudhury, Prithwiraj, and Tarun Khanna. "Charting Dynamic Trajectories: Multinational Firms in India." Special Issue on Business, Networks, and the State in India. Business History Review 88, no. 1 (Spring 2014): 133–169.
- December 1988
- Case
Navistar International Corp.: Charting a New Course
By: Stephen A. Greyser and Norman Klein
Greyser, Stephen A., and Norman Klein. "Navistar International Corp.: Charting a New Course." Harvard Business School Case 589-068, December 1988.
- 2022
- Case
Charting a Course for Boston: Organizing for Change
By: Lisa C. Cox, Mitchell B. Weiss and Jorrit De Jong
Michelle Wu had been elected on the promise of systemic change, but four days after her November 2021 election and just eleven days before taking office as mayor of Boston, she was still considering how best to staff and manage a range of over-arching priorities....
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Cox, Lisa C., Mitchell B. Weiss, and Jorrit De Jong. "Charting a Course for Boston: Organizing for Change." Cambridge, MA, United States: Bloomberg Harvard City Leadership Initiative Case, 2022.
- November 2019
- Case
DeepMap: Charting the Road Ahead for Autonomous Vehicles
By: Shane Greenstein and Nicole Tempest Keller
Founded in 2016, DeepMap developed high definition (HD) mapping software and localization services for Level 4+ autonomous vehicles. Traditional navigational maps were accurate to a few meters, which was sufficient for drivers but not for machine-driven vehicles that...
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Keywords:
Mapping Software;
Autonomous Vehicles;
Business Startups;
Applications and Software;
Technological Innovation;
Technology Adoption;
Service Delivery;
Global Range;
Resource Allocation;
Strategic Planning;
Technology Industry;
Auto Industry
Greenstein, Shane, and Nicole Tempest Keller. "DeepMap: Charting the Road Ahead for Autonomous Vehicles." Harvard Business School Case 620-047, November 2019.
- February 2014 (Revised August 2014)
- Case
The Michelin Restaurant Guide: Charting a New Course
By: Mukti Khaire, Elena Corsi and Jerome Lenhardt
Created in 1900 by the tire manufacturer Michelin, the Michelin Restaurant Guide was widely considered the international benchmark of food rating, and, by 2013, boasted paper editions in 23 countries, and had recently expanded to the United States and Asia. Paper sales...
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Keywords:
Restaurant;
Corporate Entrepreneurship;
Business Model;
Food;
Brands and Branding;
Media;
Culture;
Expansion;
Corporate Strategy;
Value Creation;
Food and Beverage Industry;
Tourism Industry;
Media and Broadcasting Industry;
Publishing Industry;
Transportation Industry;
Travel Industry;
Europe;
United States;
Japan;
China
Khaire, Mukti, Elena Corsi, and Jerome Lenhardt. "The Michelin Restaurant Guide: Charting a New Course." Harvard Business School Case 814-088, February 2014. (Revised August 2014.)
- August 23, 2016
- Article
7 Charts Show How Political Affiliation Shapes U.S. Boards
By: J. Yo-Jud Cheng and Boris Groysberg
Cheng, J. Yo-Jud, and Boris Groysberg. "7 Charts Show How Political Affiliation Shapes U.S. Boards." Harvard Business Review (website) (August 23, 2016).
- First Quarter 2013
- Article
Big Data in the Age of the Telegraph
By: Caitlin C. Rosenthal
Daniel McCallum's 1854 organizational chart for the New York and Erie Railroad resembled a tree rather than a pyramid. It empowered frontline managers by clarifying data flows.
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Keywords:
Big Data;
Telegraph;
Organizational Charts;
History;
Data and Data Sets;
Business History;
Information Technology;
Organizational Structure;
Rail Industry
Rosenthal, Caitlin C. "Big Data in the Age of the Telegraph." McKinsey Quarterly, no. 1 (First Quarter 2013): 13–18.
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
chart from the same two years. Chances are, those two charts look pretty similar. Sure, there are organizational outliers, like online shoe-seller Zappos, which famously adopted “holacracy,” a structure of...
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Keywords:
by Carmen Nobel
- June 2018 (Revised January 2019)
- Background Note
Visualizing Data & Effective Communication
By: Srikant M. Datar and Caitlin N. Bowler
This note explores three specific ways an analyst can use visualization. Section 1 considers visualization to explore data. Section 2 discusses visualization as a tool for developing a deeper understanding of trends and phenomena encoded in the data. Section 3...
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Keywords:
Data Visualization;
Graphical Guidelines;
Charts;
Analytics and Data Science;
Communication
Datar, Srikant M., and Caitlin N. Bowler. "Visualizing Data & Effective Communication." Harvard Business School Background Note 118-114, June 2018. (Revised January 2019.)
- 2005
- Article
Charting the Evolution of Russian Firms from Soviet 'Producer Orientation' to Contemporary 'Market Orientation'
By: John U. Farley and Rohit Deshpandé
Farley, John U., and Rohit Deshpandé. "Charting the Evolution of Russian Firms from Soviet 'Producer Orientation' to Contemporary 'Market Orientation'." Journal of Global Marketing 19, no. 2 (2005): 7–26.
- November 1999
- Teaching Note
Emerson Electric: Consistent Profits, Consistently and Xerox Charts a New Strategic Direction - Excerpts TN
By: David A. Garvin and Jeffrey Berger
- June 1987
- Supplement
Semiconductor Industry Association and the Trade Dispute with Japan, The: Chart of Arguments/SIA's Section 301, Supplement
By: David B. Yoffie and John J. Coleman
Yoffie, David B., and John J. Coleman. "Semiconductor Industry Association and the Trade Dispute with Japan, The: Chart of Arguments/SIA's Section 301, Supplement." Harvard Business School Supplement 387-206, June 1987.
- July–August 2016
- Article
Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams
By: Ethan Bernstein, John Bunch, Niko Canner and Michael Lee
Holacracy and other forms of self-organization have been getting a lot of press. Proponents hail them as "flat" environments that foster flexibility, engagement, productivity, and efficiency. Critics say they're naive, unrealistic experiments. We argue, using evidence...
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Keywords:
Self-Managed Organizations;
Self-Managed Teams;
Reliability;
Adaptability;
Holacracy;
Organization Design;
Organization Structure;
Organizational Charts;
Organizational Architecture;
Organizational Forms;
Organizational Design;
Organizational Structure;
Organizational Change and Adaptation;
Performance Effectiveness;
Performance Productivity;
Management Practices and Processes;
Management Systems;
Managerial Roles;
Human Resources;
Apparel and Accessories Industry;
Manufacturing Industry;
Retail Industry;
Public Administration Industry;
Technology Industry;
North America
Bernstein, Ethan, John Bunch, Niko Canner, and Michael Lee. "Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams." Harvard Business Review 94, nos. 7-8 (July–August 2016): 38–49.
- 20 Jun 2023
- Research & Ideas
Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories
It doesn’t matter if you’re crafting a pitch for tech investors, consumers, or election-season voters. If you want your target audience to remember your message the next day, tell a story. That’s one of the findings of a new study by Thomas Graeber, assistant professor...
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Keywords:
by Scott Van Voorhis
- 14 Feb 2023
- Research & Ideas
When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career
A few years ago, DJ DiDonna seemed to have everything going for him. He had started a successful venture called the Entrepreneurial Finance Lab, which used psychometric factors to help banks issuing microloans in the developing world avoid risk. “We created an...
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Keywords:
by Michael Blanding
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases. But when data analytics is used successfully, organizations...
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