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Show Results For
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All HBS Web
(193)
- People (1)
- News (35)
- Research (119)
- Multimedia (2)
- Faculty Publications (88)
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- 2022
- Book
Decision Leadership: Empowering Others to Make Better Choices
By: Don A. Moore and Max H. Bazerman
When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades...
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Moore, Don A., and Max H. Bazerman. Decision Leadership: Empowering Others to Make Better Choices. New Haven: Yale University Press, 2022.
- May 2019
- Case
The United States Air Force: 'Chaos' in the 99th Reconnaissance Squadron
By: Francesca Gino, Jeff Huizinga and Nicole Keller
In the spring of 2019, Lt. Col. Matthew “Chaos” Nussbaum is nearing the end of his two-year term as commander of the U.S. Air Force's 99th Reconnaissance Squadron. In this position, he has focused the majority of his energy on finding new ways to organize, train, and...
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Keywords:
Empowerment;
Culture;
Innovation;
Motivation;
Military;
Leadership;
Organizational Culture;
Change;
Leading Change;
Innovation Strategy;
United States
Gino, Francesca, Jeff Huizinga, and Nicole Keller. "The United States Air Force: 'Chaos' in the 99th Reconnaissance Squadron." Harvard Business School Case 919-047, May 2019.
- December 2, 2021
- Article
Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’
By: Hubert Joly and Adi Ignatius
Hubert Joly was behind an amazing turnaround at Best Buy. While everybody was saying he should lay people off to solve the company’s problems, Joly instead listened to the people working for him and found solutions that didn’t involve people losing their jobs....
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Keywords:
Purpose;
Meaningful Work;
Employee Empowerment;
Mission and Purpose;
Employees;
Organizational Culture;
Leadership
Joly, Hubert, and Adi Ignatius. "Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’." Harvard Business Review (website) (December 2, 2021). (Interview with Adi Ignatius, with embedded video.)
- Article
Can You Cut 'Turn Times' Without Adding Staff?
By: Ethan Bernstein and Ryan W. Buell
The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, goes undercover as a service crew member to discover how and whether his employees can speed up cleaning, checking, restocking, and...
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Keywords:
Employee Empowerment;
Employee Motivation;
Turnaround;
Service Operations;
Employees;
Motivation and Incentives;
Leadership;
Air Transportation Industry;
Japan
Bernstein, Ethan, and Ryan W. Buell. "Can You Cut 'Turn Times' Without Adding Staff?" R1604K. Harvard Business Review 94, no. 4 (April 2016): 113–117.
- January 2015
- Supplement
Chorus and Telecom: Building the Boards. An Interview with Sarah Naudé and Matt Stanley
By: Boris Groysberg and Sarah L. Abbott
In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom, Wayne Boyd, to create two new boards of directors for...
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Keywords:
Board Of Directors;
Women's Empowerment;
Governance;
Leadership;
Selection and Staffing;
Organizational Structure;
Decision Making;
Human Resources;
Diversity;
Telecommunications Industry;
New Zealand
Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards. An Interview with Sarah Naudé and Matt Stanley ." Harvard Business School Video Supplement 415-707, January 2015.
- November 2009 (Revised December 2009)
- Case
RL Wolfe: Implementing Self-Directed Teams
By: David A. Garvin and Elizabeth Collins
Key topics include team design, team management, job design, employee empowerment, implementing change, and high performance workforces. In 2004, John Amasi, the director of production for a manufacturer of plastic pipe, introduced the concept of self-directed teams...
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Keywords:
Work Force Management;
Employee Empowerment;
Motivation;
Motivation and Incentives;
Leading Change;
Employee Relationship Management;
Performance Productivity;
Groups and Teams;
Labor Unions;
Labor and Management Relations;
Manufacturing Industry;
Texas
Garvin, David A., and Elizabeth Collins. "RL Wolfe: Implementing Self-Directed Teams." Harvard Business School Brief Case 094-063, November 2009. (Revised December 2009.)
- January 2013 (Revised July 2014)
- Case
Chorus and Telecom: Building the Boards (A)
By: Boris Groysberg and Sarah L. Abbott
In 2011, Sarah Naudé and Matt Stanley sat down with the chairman of Telecom New Zealand, Wayne Boyd. Telecom, a publicly listed company and the largest telecom provider in New Zealand, was being divided into two publicly traded companies, Chorus, a telecom...
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Keywords:
Board Of Directors;
Women's Empowerment;
Governance;
Leadership;
Selection and Staffing;
Organizational Structure;
Decision Making;
Human Resources;
Diversity;
Telecommunications Industry;
New Zealand
Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards (A)." Harvard Business School Case 413-030, January 2013. (Revised July 2014.)
- Research Summary
Overview
Professor Ashraf's research applies insights from psychology, sociology, and economics to understand and affect behavior in development. Her current research interests fall into three broad categories: technology adoption, motivation and incentive design, and...
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- June 2014 (Revised March 2017)
- Teaching Note
Chorus and Telecom: Building the Boards
By: Boris Groysberg and Sarah L. Abbott
In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom New Zealand, Wayne Boyd, to create two new boards of...
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- November 2009
- Teaching Note
RL Wolfe: Implementing Self-Directed Teams (Brief Case)
By: David A. Garvin and Elizabeth Collins
Teaching Note for 4063
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- December 2017 (Revised January 2018)
- Case
NatureSweet
By: Jose Alvarez, Forest Reinhardt and Natalie Kindred
This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer of fresh tomatoes with sales across the United States and $329 million in 2016 revenues. CEO Bryant Ambelang treated...
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Keywords:
NatureSweet;
Tomatoes;
Agriculture;
Greenhouse;
Ambelang;
Cherry Tomatoes;
Incentives;
Worker Empowerment;
Empowerment;
Toyota Production System;
Leadership;
Branding;
Produce;
Manufacturing;
Organizational Change;
Agribusiness;
Business Model;
Employee Relationship Management;
Working Conditions;
Organizational Culture;
Success;
Problems and Challenges;
Agriculture and Agribusiness Industry;
Manufacturing Industry;
United States;
Mexico;
North America
Alvarez, Jose, Forest Reinhardt, and Natalie Kindred. "NatureSweet." Harvard Business School Case 518-002, December 2017. (Revised January 2018.)
- 2010
- Module Note
Employee Management At HDFC Bank – A Case Study
By: Shashank Shah and A. Sudir Bhaskar
Keywords:
Employee Engagement;
Human Resource Practices;
Employee Empowerment;
Banking;
Banking Industry;
India
Shah, Shashank, and A. Sudir Bhaskar. "Employee Management At HDFC Bank – A Case Study." 2010.
- 2014
- Discussion Paper
The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?
By: Dina D. Pomeranz
The microfinance revolution has transformed access to financial services for low-income populations worldwide. As a result, it has become one of the most talked-about innovations in global development in recent decades. However, its expansion has not been without...
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Keywords:
Entrepreneurship In Emerging Markets;
Entrepreneurship;
Women's Empowerment;
Entrepreneurs;
Saving;
Savings;
Credit;
Credit Supply;
Insurance;
Development Economics;
Development Finance;
Behavioral Economics;
Gender;
Microfinance;
Social Entrepreneurship;
Developing Countries and Economies;
Banking Industry;
Public Administration Industry;
Financial Services Industry;
Insurance Industry;
Latin America;
Kenya;
Chile;
India;
Asia;
Africa
Pomeranz, Dina D. "The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?" EY Thought Leadership Series, February 2014.
- November 2011
- Teaching Note
WrapItUp: Developing a New Compensation Plan (Brief Case)
By: W. Earl Sasser, Jr. and Rachel Shelton
Teaching Note for Product #4362
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- 2010
- Module Note
Employee Welfare Management at Bharat Petroleum Corporation Ltd. – A Case Study
By: Shashank Shah and Shashank Shah
- 2013
- Case
Hindustan Unilever Limited: Meeting Employee Expectations
By: Shashank Shah, Ajith Sankar and David Sharpe
- June 2013
- Teaching Note
Elasto Therm: The Next Step
By: Jim Sharpe
Keywords:
Entrepreneurial Organizations;
Entrepreneurs;
Careers;
Empowerment;
Job Design;
Sales Channels;
Sales Force Management;
Pricing Strategy;
Pricing;
Pricing Policies;
Employee Empowerment;
Customer Focus;
Entrepreneurship;
Salesforce Management;
Customer Focus and Relationships;
Rubber Industry;
United States
- November 2011
- Case
WrapItUp: Developing a New Compensation Plan
By: W. Earl Sasser Jr. and Rachel Shelton
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store...
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Keywords:
Empowerment;
Middle Management;
Human Resource Management;
Compensation;
Incentives;
Motivation;
Motivation and Incentives;
Change Management;
Business Growth and Maturation;
Service Delivery;
Entrepreneurship;
Employees;
Compensation and Benefits;
Service Industry;
Retail Industry;
Food and Beverage Industry;
California
Sasser, W. Earl, Jr., and Rachel Shelton. "WrapItUp: Developing a New Compensation Plan." Harvard Business School Brief Case 114-362, November 2011.
- March 2011
- Case
Calveta Dining Services, Inc.: A Recipe for Growth?
By: James L. Heskett and Patricia Girardi
Calveta Dining Services contracts with senior living facilities (SLFs) for the management of food service to residents. Created by Antonio Calveta and built on his passion for food and traditional family values, the firm had enjoyed three decades of strong growth when...
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Keywords:
Corporate Vision;
Employee Empowerment;
Service Management;
Family Businesses;
Growth Strategy;
Family Business;
Expansion;
Communication;
Employee Relationship Management;
Service Operations;
Organizational Structure;
Growth and Development Strategy;
Service Industry;
Food and Beverage Industry
Heskett, James L., and Patricia Girardi. "Calveta Dining Services, Inc.: A Recipe for Growth?" Harvard Business School Brief Case 114-261, March 2011.
- March 2011
- Teaching Note
Calveta Dining Services, Inc.: A Recipe for Growth? (Brief Case)
By: James L. Heskett and Patricia Girardi
Teaching Note for #4261.
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