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- Article
What Evolution Can Teach Us About Innovation
By: Noubar Afeyan and Gary P. Pisano
Many people believe that the process for achieving breakthrough innovations is chaotic, random, and unmanageable. But that view is flawed, the authors argue. Breakthroughs can be systematically generated using a process modeled on the principles that drive evolution in...
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Keywords:
Breakthrough Innovation;
Variance Generation;
Selection Pressure;
Emergent Discovery;
Innovation and Invention;
Value Creation;
Innovation Leadership
Afeyan, Noubar, and Gary P. Pisano. "What Evolution Can Teach Us About Innovation." Harvard Business Review 99, no. 5 (September–October 2021): 62–72.
- August 2002 (Revised February 2005)
- Case
Gillette Company (A): Pressure for Change
By: Rosabeth M. Kanter and James Weber
After years of strong performance with market-dominating brands, Gillette's performance slips and a new CEO is selected from outside the company to lead a turnaround. This case describes the business and financial situation he inherited and asks what he should do...
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Keywords:
Business History;
Performance Consistency;
Product Positioning;
Selection and Staffing;
Change Management;
Leading Change;
Competitive Strategy;
Planning;
Retail Industry
Kanter, Rosabeth M., and James Weber. "Gillette Company (A): Pressure for Change." Harvard Business School Case 303-032, August 2002. (Revised February 2005.)
- December 2016
- Article
Selective Regulator Decoupling and Organizations' Strategic Responses
By: Jonas Heese, Ranjani Krishnan and Frank Moers
Organizations often respond to institutional pressures by symbolically adopting policies and procedures but decoupling them from actual practice. Literature has examined why organizations decouple from regulatory pressures. In this study, we argue that decoupling...
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Keywords:
Regulator Leniency;
Beneficence;
Mispricing;
Upcoding;
Nonprofit Organizations;
Health Care and Treatment;
Revenue;
Health Industry
Heese, Jonas, Ranjani Krishnan, and Frank Moers. "Selective Regulator Decoupling and Organizations' Strategic Responses." Academy of Management Journal 59, no. 6 (December 2016). (Selected for Best Paper Proceedings of the 2015 Academy of Management Annual Meeting. Winner of the Healthcare Management Division of the Academy of Management 2015 Best Paper Award.)
- March–April 2016
- Article
Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing
By: Christopher Marquis, Michael W. Toffel and Yanhua Zhou
Under increased pressure to report environmental impacts, some firms selectively disclose relatively benign impacts, creating an impression of transparency while masking their true performance. We identify key company- and country-level factors that limit firms' use of...
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Keywords:
Disclosure Strategy;
Disclosure;
Environmental Performance;
Environmental Strategy;
Environment;
Symbolic;
Reporting;
Corporate Disclosure;
Integrated Corporate Reporting;
Corporate Social Responsibility and Impact
Marquis, Christopher, Michael W. Toffel, and Yanhua Zhou. "Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing." Organization Science 27, no. 2 (March–April 2016): 483–504. (Formerly titled "When Do Firms Greenwash? Corporate Visibility, Civil Society Scrutiny, and Environmental Disclosure.")
- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
nine out of 10 of his last games, for example, players of the same race got an extra minute of playing time. When a coach lost the same number, no bias was shown. Zhang attributes that phenomenon to the “slack” that coaches get when they are on a hot streak, when fans...
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- 23 Aug 2022
- Cold Call Podcast
Management Lessons from the Sinking of the SS El Faro
- May–June 2021
- Article
Eliminate Strategic Overload
As companies respond to intensifying competitive pressures and challenges, they ask more and more of their employees. But organizations often have very little to show for the efforts of their talented and engaged workers. By selecting fewer initiatives with greater...
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Keywords:
Strategic Initiatives;
Value-based Strategy;
Organizational Effectiveness;
Strategy;
Value Creation
Oberholzer-Gee, Felix. "Eliminate Strategic Overload." Harvard Business Review 99, no. 3 (May–June 2021): 88–97.
- January 1992 (Revised March 2006)
- Case
The DAG Group
Chris Hackett and Val Rayzman have spent six months after graduating from business school exploring the possibility of building a chain of upscale drycleaners. This fragmented industry looked ripe for an innovative new entrant. Chris and Val have researched the...
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Keywords:
Strategic Planning;
Market Entry and Exit;
Entrepreneurship;
Acquisition;
Service Industry
Bhide, Amar. "The DAG Group." Harvard Business School Case 392-077, January 1992. (Revised March 2006.)
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
digital platform, and the increased fiscal pressures created by the worldwide economic crisis. Unfortunately, the educational programs for future health care leaders fail to provide many of the needed skills, according to a survey of CEOs...
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- December 2011 (Revised April 2012)
- Case
Pierre Frankel in Moscow (A): Unfreezing Change
By: Rosabeth Moss Kanter and Matthew Bird
A young and upcoming French executive in a global technology company is sent to Moscow as deputy managing director to turn around the Russia subsidiary. He must report to the subsidiary's managing director (a large reason for the organization's underperformance) and to...
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Keywords:
Organizational Change and Adaptation;
Selection and Staffing;
Change Management;
Restructuring;
Cross-Cultural and Cross-Border Issues;
Moscow
Kanter, Rosabeth Moss, and Matthew Bird. "Pierre Frankel in Moscow (A): Unfreezing Change." Harvard Business School Case 312-070, December 2011. (Revised April 2012.)
- September 2008 (Revised December 2011)
- Case
Frank Addante, Serial Entrepreneur
By: Noam T. Wasserman and Antony Uy
Frank Addante is a 28-year-old serial entrepreneur who is in the process of building his fifth venture. Of his first four ventures, two were sold, one went public, and in the last he decided to close the venture and return unused capital to his investors. With the...
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Keywords:
Business Startups;
Entrepreneurship;
Venture Capital;
Equity;
Selection and Staffing;
Groups and Teams
Wasserman, Noam T., and Antony Uy. "Frank Addante, Serial Entrepreneur." Harvard Business School Case 809-046, September 2008. (Revised December 2011.)
- June 2008
- Case
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant
By: C. Wickham Skinner and Heather Beckham
Treadway Tire's plant in Lima, Ohio must confront strong job dissatisfaction and high turnover among its line foremen. The foremen are caught in the middle of an adversarial relationship between the union and management, and they must cope with the needs and interests...
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Keywords:
Superior & Subordinate;
Labor Relations;
Work Force Management;
Human Resource Management;
Hiring;
Job Satisfaction;
Management;
Leadership;
Retention;
Rank and Position;
Organizational Culture;
Change Management;
Selection and Staffing;
Satisfaction;
Personal Development and Career;
Labor and Management Relations;
Manufacturing Industry;
Auto Industry;
Ohio
Skinner, C. Wickham, and Heather Beckham. "Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant." Harvard Business School Brief Case 082-189, June 2008.
- 19 Aug 2011
- Working Paper Summaries
The Globalization of Corporate Environmental Disclosure: Accountability or Greenwashing?
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
increased dramatically. Now that they could pay for showing up late, the parents stopped feeling guilty and made it a habit. "If you put a money value on the incentive, you often take away the pressure to conform to norms," Raman said....
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- July–August 2019
- Article
Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions
By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
Exploitive working conditions have spurred companies to pressure their suppliers to adopt labor codes of conduct and to conform their labor practices to the standards set forth in those codes. Yet little is known about whether organizational structures such as codes...
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Keywords:
Organization Theory;
Economic Sociology;
Social Responsibility;
Sustainability;
Auditing;
Process Improvement;
Organizational Structure;
Corporate Social Responsibility and Impact;
Supply Chain;
Labor;
Working Conditions
Bird, Yanhua, Jodi L. Short, and Michael W. Toffel. "Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions." Organization Science 30, no. 4 (July–August 2019): 847–867. (Best Paper Award at ComplianceNet Conference 2019, 2020 Responsible Research in Management Award Finalist.)
- 26 May 2009
- Research & Ideas
Improving Market Research in a Recession
face added pressure to secure high-quality data and insights. I recommend that CMOs take the following seven steps to minimize the impact of reduced spending. Stay focused. Savvy marketers focus their research on the products, brands, and...
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Keywords:
by John Quelch
- 2017
- Article
High-Stakes Innovation: When Collaboration Undermines (and Sometimes Enhances) Innovation
By: Johnathan Cromwell and Heidi K. Gardner
Organizations must constantly innovate, or else they may suffer consequences that range in severity. In low-stakes situations, they may lose a small opportunity for growth; and in high-stakes situations, they may lose significant market share that threatens their...
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Keywords:
Innovation;
Collaboration;
Teams;
Creativity Teams;
Collaborative Innovation and Invention;
Groups and Teams;
Creativity
Cromwell, Johnathan, and Heidi K. Gardner. "High-Stakes Innovation: When Collaboration Undermines (and Sometimes Enhances) Innovation." Academy of Management Best Paper Proceedings (2017).
- 2007
- Working Paper
Recognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making
By: Giovanni Gavetti and Massimo Warglien
In novel environments, strategic decision-making is often premised on analogy, and recognition lies at its heart. Recognition refers to a class of cognitive processes through which a problem is interpreted associatively in terms of something that has been experienced...
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Keywords:
Interpersonal Communication;
Decision Choices and Conditions;
Mathematical Methods;
Cognition and Thinking;
Power and Influence
Gavetti, Giovanni, and Massimo Warglien. "Recognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making." Harvard Business School Working Paper, No. 08-028, October 2007.
- October 2009 (Revised December 2010)
- Case
GE Money Bank: The M-Budget Card Initiative
By: Michael L. Tushman, Sebastian Raisch and Christian Welling
The M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent change. M-Budget was the first of a series of highly successful projects that established GE Money Bank as a leader...
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Keywords:
Corporate Entrepreneurship;
Credit Cards;
Leading Change;
Product Launch;
Product Development;
Groups and Teams;
Banking Industry;
Switzerland
Tushman, Michael L., Sebastian Raisch, and Christian Welling. "GE Money Bank: The M-Budget Card Initiative." Harvard Business School Case 410-052, October 2009. (Revised December 2010.)
- 03 Apr 2012
- First Look
First Look: April 3
812-098 Provides practical guidelines for conducting customer visits to explore and validate demand for an entrepreneurial offering. Reviews conditions under which visits will yield superior insights, compared to other research methods. Describes criteria for View Details
Keywords:
Carmen Nobel