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All HBS Web
(1,659)
- People (7)
- News (400)
- Research (999)
- Events (8)
- Multimedia (1)
- Faculty Publications (319)
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- 18 Nov 2009
- Working Paper Summaries
India Transformed? Insights from the Firm Level 1988-2005
Keywords:
by Laura Alfaro & Anusha Chari
- August 2013
- Technical Note
Raising the Level of Abstraction
By: Willy Shih
This technical note discusses abstraction as a way of generalizing a process or component for wider application. By hiding complexity inside a module, abstraction enables system designers to think at a higher level. This lowers entry barriers to using (and reusing) a...
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Keywords:
Abstraction;
Modularity;
Commercialization;
Information Technology;
Information Infrastructure;
Information Technology;
Applications and Software;
Digital Platforms;
United States;
Asia;
Europe
Shih, Willy. "Raising the Level of Abstraction." Harvard Business School Technical Note 614-019, August 2013.
- April 2001 (Revised February 2002)
- Case
Level (3) Communications in 2001: The 'Pivotal Year'
Level (3) is one of the most distinctive of the new "fiber backbone" start-ups in the year 2001. Unlike its competitors, Level (3) has built its fiber network--and organization--in such a way that it should be able to utilize future generations of technologically...
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Keywords:
Communication Technology;
Risk Management;
Industry Growth;
Competitive Advantage;
Telecommunications Industry;
United States
Silverman, Brian S., and Briana Huntsberger. "Level (3) Communications in 2001: The 'Pivotal Year'." Harvard Business School Case 701-059, April 2001. (Revised February 2002.)
- 18 Jun 2007
- Op-Ed
Leveling the Executive Options Playing Field
treatment of corporate income appears to make the United States somewhat anomalous by international standards. By itself, this international experience is informative but hardly decisive as the United States...
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Keywords:
by Mihir Desai
- September 2016 (Revised August 2018)
- Case
State Street—The Development and Growth of SHE
By: Vikram Gandhi
State Street Global Advisors was the investment arm of State Street Corporation, one of the largest custodians and asset managers in the world with over $2.3 trillion in assets under management. Inspired by demand from a large pension fund client for better gender...
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Gandhi, Vikram. "State Street—The Development and Growth of SHE." Harvard Business School Case 317-040, September 2016. (Revised August 2018.)
- September 2013
- Case
Management Levels at Staples (A): Company and Organization (Abridged)
By: David A. Garvin
Abridged version of one of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a...
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Keywords:
Strategy;
Managerial Roles;
Organizational Design;
Management Practices and Processes;
Job Design and Levels;
Business Processes;
Consumer Products Industry;
United States
Garvin, David A. "Management Levels at Staples (A): Company and Organization (Abridged)." Harvard Business School Case 314-004, September 2013.
- January 2013
- Article
Level Two Negotiations: Helping the Other Side Meet Its 'Behind-the-Table' Challenges
A long analytic tradition has explored the challenge of productively synchronizing "internal" with "external" negotiations, with a special focus on how each side can best manage internal opposition to agreements negotiated "at the table." Implicit in much of this work...
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Keywords:
James Baker;
Internal Negotiation;
Dispute Resolution;
Bargaining;
Two-level Games;
Negotiation;
Germany;
United States
Sebenius, James K. "Level Two Negotiations: Helping the Other Side Meet Its 'Behind-the-Table' Challenges." Negotiation Journal 29, no. 1 (January 2013): 7–21.
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Our observations of great service leaders reveal a greater emphasis on those skills demanded for intense personal interaction, engagement with employees at all levels of large people-intensive organizations, the ability to work with the...
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- June 1, 2023
- Article
The Home State Effect: How Subnational Governments Shape Climate Coalitions
By: Jonas Meckling and Samuel Trachtman
Organized business interests often seek to block public interest regulations. But whether firms oppose regulation depends on institutional context. We argue that, in federal systems, sub-national policies and politics can have a home state effect on firms' national...
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Meckling, Jonas, and Samuel Trachtman. "The Home State Effect: How Subnational Governments Shape Climate Coalitions." Governance (June 1, 2023).
- 10 Aug 2012
- Working Paper Summaries
Unobserved State Fragility and the Political Transfer Problem
Keywords:
by Faisal Z. Ahmed & Eric Werker
- 18 Dec 2008
- Working Paper Summaries
Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality
- 2023
- Working Paper
Rule by Market: The Chinese State in Factor Markets
By: Meg Rithmire
Political economy on China and beyond generally has been premised on a trade-off between state and market power. In the context of China’s reforms, markets and market mechanisms were hypothesized to replace state power in allocating important economic resources. Yet,...
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Rithmire, Meg. "Rule by Market: The Chinese State in Factor Markets." Harvard Business School Working Paper, No. 23-040, March 2023.
- 10 Aug 2017
- Cold Call Podcast
Pal's Sudden Service: Taking Fast Food to the Next Level
- Article
State Activism and the Hidden Incentives Behind Bank Acquisitions
By: Christopher Marquis, Doug Guthrie and Juan Almandoz
A number of studies have shown that, as a result of the ambiguity of U.S. legal mandates, organizations have considerable latitude in how they comply with regulations. In this paper, we address how the different agendas of the federal and state governments increase...
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Keywords:
Organizations;
Opportunities;
Government Legislation;
Acquisition;
Forecasting and Prediction;
Banks and Banking;
Motivation and Incentives;
Governing Rules, Regulations, and Reforms;
Management Practices and Processes;
Research;
United States
Marquis, Christopher, Doug Guthrie, and Juan Almandoz. "State Activism and the Hidden Incentives Behind Bank Acquisitions." Social Science Research 41, no. 1 (January 2012): 130–145.
- 10 Jul 2000
- Research & Ideas
The State of the Markets
productivity that counts. Don't work harder, work smarter." With a turnover ratio only a third of that in the United States, Europe has some catching up to do. The fault, however, is not with the continent's level of liquidity,...
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Keywords:
by James E. Aisner
- 2012
- Working Paper
Level II Negotiations: Helping the Other Side Meet Its 'Behind the Table' Challenges
A long analytic tradition explores the challenge of productively synchronizing "internal" with "external" negotiations, especially focusing on how each side can best manage internal opposition to agreements negotiated "at the table." Implicit in much of this work is...
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Keywords:
Negotiation;
Conflict Management;
Agreements and Arrangements;
Government and Politics;
Mathematical Methods;
United States;
Germany
Sebenius, James K. "Level II Negotiations: Helping the Other Side Meet Its 'Behind the Table' Challenges." Harvard Business School Working Paper, No. 13-004, July 2012.
- 2012
- Working Paper
Unobserved State Fragility and the Political Transfer Problem
By: Faisal Z. Ahmed and Eric Werker
Autocrats experiencing a windfall in unearned income may find it optimal to donate to other countries some of the windfall in order to make the state a less attractive prize to potential insurgents. We put forward a model that makes that prediction, as well as the...
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Ahmed, Faisal Z., and Eric Werker. "Unobserved State Fragility and the Political Transfer Problem." Harvard Business School Working Paper, No. 13-009, July 2012.
- 2018
- Book
Kissinger the Negotiator: Lessons from Dealmaking at the Highest Level
By: James K. Sebenius, R. Nicholas Burns and Robert H. Mnookin (with a forward by Henry A. Kissinger)
As professors and practitioners with careers devoted to negotiation, we are often asked “Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a...
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Keywords:
History;
Negotiation Process;
Negotiation Tactics;
Personal Development and Career;
Negotiation Style;
United States
Sebenius, James K., R. Nicholas Burns, and Robert H. Mnookin (with a forward by Henry A. Kissinger). Kissinger the Negotiator: Lessons from Dealmaking at the Highest Level. New York: HarperCollins, 2018.
- 31 Aug 2020
- Research & Ideas
State and Local Governments Peer Into the Pandemic Abyss
Cities and states are feeling the financial pain of this recession more quickly than in past downturns after pandemic-induced lockdowns swiftly decimated sales tax revenue that helps fund their operations. In fact, new research finds that...
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Keywords:
by Kristen Senz
- June 2007
- Article
Does Employment Protection Reduce Productivity? Evidence from U.S. States
By: David H Autor, William R. Kerr and Adriana D. Kugler
Theory predicts that mandated employment protections may reduce productivity by distorting production choices. Firms facing (non-Coasean) worker dismissal costs will curtail hiring below efficient levels and retain unproductive workers, both of which should affect...
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Keywords:
Theory;
Production;
Selection and Staffing;
Cost;
Employment;
Capital;
Performance Productivity;
United States
Autor, David H., William R. Kerr, and Adriana D. Kugler. "Does Employment Protection Reduce Productivity? Evidence from U.S. States." Economic Journal 117, no. 521 (June 2007): 189–217.