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Show Results For
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All HBS Web
(5,635)
- People (25)
- News (957)
- Research (3,738)
- Events (25)
- Multimedia (21)
- Faculty Publications (2,423)
- 20 Feb 2006
- HBS Case
Oprah: A Case Study Comes Alive
rejections personally because their requests were merely a few among the thousands of pieces of mail that Harpo Productions received every week. The experience also taught them the value of teamwork and the necessity of not allowing each...
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- 01 Jun 2003
- News
400 and Counting: Surge in HBS Cases with Women Protagonists
in key decision-making roles. “The cases feature women in all areas of responsibility, including accounting, production and operations management, competitive strategy, entrepreneurship, and service management,” notes Hart in an...
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- 25 Feb 2020
- News
The Past Informs the Future of Work
was very thoughtful about these questions, and described his concerns about the next 10 to 20 years if we don’t manage the workforce transformation in a productive way,” says Kerr. “I don’t see technology as vastly reducing the...
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- 09 Sep 2008
- First Look
First Look: September 9, 2008
customers in new product development) and developing a reputation for environmentally friendly behavior. What is the role of operations management in this context? Purchase this case:...
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Sean Silverthorne
- 01 Mar 2003
- News
Service with a Smile
unsatisfied, they need to have a means of communicating their emotions.” Interestingly, when employees are asked to amplify certain positive emotions — to deliver a product with a smile, for instance — their job satisfaction increases....
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- September 2005 (Revised January 2006)
- Case
Yum! Brands, Inc: A Corporate Do-Over
By: Frances X. Frei, Amy C. Edmondson, James Weber and Eliot Sherman
Describes the successful turnaround of the restaurant company Yum! Brands after its spin off from PepsiCo and covers how the company's leadership planned and executed on virtually every dimension of the employee experience. The main dilemma centers on what the company...
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Keywords:
Product;
Brands and Branding;
Service Operations;
Expansion;
Trade;
Leadership Development;
Business or Company Management;
Food and Beverage Industry;
Retail Industry
Frei, Frances X., Amy C. Edmondson, James Weber, and Eliot Sherman. "Yum! Brands, Inc: A Corporate Do-Over." Harvard Business School Case 606-041, September 2005. (Revised January 2006.)
- September 1993
- Supplement
Manufacturing at ALZA: The Right Prescription? (C)
ALZA, a drug delivery company, considers marketing its own and other companies' products. The primary issue is whether to build an internal sales force focused on a few niche markets, to finance a sales force through alliances, or to acquire a marketing company.
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Keywords:
Mergers and Acquisitions;
Product Marketing;
Alliances;
Research and Development;
Salesforce Management;
Business Strategy;
Pharmaceutical Industry
Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (C)." Harvard Business School Supplement 694-021, September 1993.
- 24 Apr 2014
- News
Meeting an essential health care need in India
When his mother became ill in 2008, Krishna Mahesh (MBA 2005) came face to face with India’s deep deficit of quality hospital beds. It inspired him to launch Sundaram Medical Devices, which develops high-tech, low-cost hospital beds that...
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- 15 Sep 2003
- Research & Ideas
The Lessons of New-Market Disruption
performance. That initially led managers inside both companies to resist devoting scarce resources to developing those technologies because their lead customers were saying they wanted additional performance features, not fewer. But...
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- Web
Field Course: Startup Operations - Course Catalog
startups in the course. Taking the perspective that there is more to just “build it and they will come”, the course will explore four modules: Getting To Product Market Fit: Exploring best practices for customer feedback, solution...
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- March 2019 (Revised July 2021)
- Case
Waymo LLC
By: John R. Wells and Benjamin Weinstock
On December 5, 2018, Waymo LLC, a subsidiary of Alphabet Inc., launched the United States’ first commercial driverless-car ride-hailing service (Waymo One), based in Phoenix, Arizona. As with other ride-hailing services such as Uber and Lyft, Waymo One riders...
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Keywords:
Vehicle;
Automation;
Automobiles;
Automotive;
Driverless Car;
Automotive Industry;
Autonomy;
Google;
Self-driving Cars;
Technological And Scientific Innovation;
Technological Change;
Technology Change;
Ride-sharing;
Uber;
Lyft;
General Motors;
Innovation;
Disruptive Technology;
Disruptive Technologies;
Tesla;
Waymo;
Operating Systems;
Artificial Intelligence;
Autonomous Vehicles;
Transportation;
Technological Innovation;
Disruption;
Commercialization;
Growth and Development Strategy;
Transportation Industry;
Auto Industry
Wells, John R., and Benjamin Weinstock. "Waymo LLC." Harvard Business School Case 719-477, March 2019. (Revised July 2021.)
Kent Bennett
Kent Bennett is a Managing Partner in Bessemer’s Cambridge office focusing on consumer products and services as well as software sold to consumer-facing verticals. Before his career in venture capital, Kent was a creative executive for an...
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Keywords:
Venture Capital
- 11 Jun 2018
- Blog Post
Reimagining Fashion For The Good Of All
easily adapt to a different culture in a professional context? I landed in Berlin two weeks ago, directly from New Delhi, were I did my last course of the year. Without much time to settle down in the city, I started working as a member of the team. For now, I am...
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Consumer Products / Retail
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
tickets for the game. What does Soda X get out of the transaction? Revenues from Soda X products and services jointly developed with alliance partners such as Guess? and Chicago Fire, revenues from View Details
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by Nitin Nohria & Marty Leestma
- 01 Dec 2019
- News
Making Eco Easy
Competition (photo by Susan Young) That realization later led Paiji Yoo (who left HBS after her first year to pursue a mobile shopping startup she created) and her sectionmate John Mascari (MBA 2012) to cofound Blueland, which makes environmentally friendly cleaning...
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Jennifer Gillespie
- 14 Mar 2014
- Blog Post
Looking to the Next Decade of Change: A Recap of the 10th Annual Retail & Luxury Goods Conference
is luxury?” to practical topics such as “How do you grow retail and brand across geographies and channels?” the responses were diverse and underscored how companies have developed tailored strategies based on their answers to these...
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Keywords:
Consumer Products / Retail
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
teaching leadership development programs (and even members of a leadership team inside a business), to feel confident in their ability to teach any of the class sessions, modules, or the entire course," Sucher explains. We asked...
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- 01 Dec 2018
- News
Collaborative Cures
Photo courtesy of Blavatnik Fellowship in Life Science Entrepreneurship Harvard University is ripe with new advances in science and technology. But developing those findings into breakthrough therapies and cures for disease is a complex...
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- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing KnowHow, for Harvard Business. It is reprinted on HBS Working Knowledge.Customers are the source of all cash flow. Organic growth depends on View Details
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by John Quelch
- 14 Dec 2022
- Blog Post
Creating Emerging Markets Sustainability Series - Reducing Plastic Pollution on a Global Scale
economic decisions play a significant role towards enacting system-wide change. “What is happening today is really interesting: we are all worried about the plastic in the oceans. We’ve got many options –we can protest or do a number of things–, but the fascinating...
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