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All HBS Web
(1,345)
- People (1)
- News (326)
- Research (754)
- Events (3)
- Multimedia (37)
- Faculty Publications (470)
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
rest of the tire.18 Although other companies also experienced quality problems with their radials, Firestones' were the most severe, and the company came under heavy pressure from consumer groups and the National Highway Safety...
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- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
total national income in developed countries at a time when the share of profits is at a multidecade high in many developed countries. The lack of a globalization safety net in many of those countries. (The United States, for instance, is...
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by Martha Lagace
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by inventory and overhead costs—are grappling with hard choices....
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- January 2021 (Revised April 2022)
- Case
Best Buy's Corie Barry: Confronting the COVID-19 Pandemic
By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the...
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Keywords:
COVID-19 Pandemic;
Change;
Disruption;
Volatility;
Communication;
Competency and Skills;
Customers;
Decision Making;
Ethics;
Fairness;
Moral Sensibility;
Values and Beliefs;
Finance;
Cash Flow;
Financial Condition;
Financial Liquidity;
Goods and Commodities;
Corporate Governance;
Health Pandemics;
Human Resources;
Executive Compensation;
Employees;
Employee Relationship Management;
Resignation and Termination;
Retention;
Selection and Staffing;
Innovation and Invention;
Jobs and Positions;
Job Cuts and Outsourcing;
Job Design and Levels;
Job Interviews;
Job Offer;
Labor;
Employment;
Human Capital;
Working Conditions;
Law;
Leadership;
Leadership Development;
Leadership Style;
Management;
Business or Company Management;
Crisis Management;
Growth and Development Strategy;
Management Practices and Processes;
Management Style;
Management Succession;
Management Systems;
Management Teams;
Risk Management;
Operations;
Distribution;
Order Taking and Fulfillment;
Logistics;
Service Delivery;
Service Operations;
Supply Chain;
Organizations;
Corporate Social Responsibility and Impact;
Organizational Change and Adaptation;
Outcome or Result;
Personal Development and Career;
Retirement;
Work-Life Balance;
Planning;
Strategic Planning;
Problems and Challenges;
Relationships;
Business and Community Relations;
Labor and Management Relations;
Risk and Uncertainty;
Safety;
Science;
Strategy;
Retail Industry;
North and Central America;
United States;
Minnesota
George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
with these authorities and legislatures. Companies whose operations entail environmental, health, and safety (EHS) risks need to comply with regulations in the nations and communities in which they operate. Beyond compliance, they may...
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by Robert S. Kaplan & David P. Norton
- Research Summary
Clinical Trials as a setting for Health Policy and Management Research
The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community...
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- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come...
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- 12 Nov 2001
- Research & Ideas
Can Religion and Business Learn From Each Other?
standpoints—layoffs; cost-cutting to the point where you know you're going to stretch your work force very, very thin; quality tradeoffs that may mean that you're not going to be delivering on what you say, and there may even be a safety...
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by Martha Lagace
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
agencies and automotive manufacturers that try to improve automotive safety benefit from research using cadavers. It does not help that many users seek the same "good" type of cadavers. A good specimen, in this context, means a...
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- March 23, 2006
- Article
The Search for Security
By: Raymond Fisman and Eric D. Werker
Keywords:
Safety
Fisman, Raymond, and Eric D. Werker. "The Search for Security." Mastering Uncertainty Financial Times (March 23, 2006).
- December 1993 (Revised November 1999)
- Case
Manville Corporation DE Products (A)
By: Lynn S. Paine and Sarah Gant
Paine, Lynn S., and Sarah Gant. "Manville Corporation DE Products (A)." Harvard Business School Case 394-114, December 1993. (Revised November 1999.)
- 01 Jun 2023
- News
The Exchange: The Tech Leader’s Tightrope
Image by John Ritter Image by John Ritter In the wake of the Snowden leaks in 2015, the New York Times dropped the bombshell news that one company had played a unique role in enabling the National Security Agency’s domestic spy program. The report, “AT&T Helped US Spy...
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- May 9, 2023
- Response
Regulatory Submission Characteristics and Recalls of Medical Devices Receiving 510(k) Clearance
By: Alexander O. Everhart, Yi Zhu and Ariel D. Stern
Everhart, Alexander O., Yi Zhu, and Ariel D. Stern. "Regulatory Submission Characteristics and Recalls of Medical Devices Receiving 510(k) Clearance." JAMA, the Journal of the American Medical Association 329, no. 18 (May 9, 2023): 1609–1610. (Reply to original paper.)
- February 2014 (Revised June 2014)
- Case
Royal Caribbean Cruises Ltd.: Safety, Environment and Health
By: John A. Quelch and Margaret L. Rodriguez
In January 2014, Gary Bald, senior vice president of Safety, Environment and Health at Royal Caribbean Cruise Lines (RCL), prepared for a review meeting with the company's chief executive, Adam Goldstein, and chairman, Richard Fain. Prior to joining RCL in 2006, Bald...
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Keywords:
Marketing;
Market Segmentation;
Operations;
Shipbuilding;
Cruising;
Cruise Lines;
Royal Caribbean;
Carnival;
Environmental And Social Sustainability;
Environment;
Security;
Health;
Public Health;
Environmental Protection;
Health Care;
International;
Safety;
Environmental Sustainability;
Travel Industry;
Health Industry;
Europe;
West Indies;
Mexico;
United States;
United Kingdom
Quelch, John A., and Margaret L. Rodriguez. "Royal Caribbean Cruises Ltd.: Safety, Environment and Health." Harvard Business School Case 514-069, February 2014. (Revised June 2014.)
- 2001
- Working Paper
Refugees in Arua District: A Human Security Analysis
By: Lucy Hovil and Eric D. Werker
Hovil, Lucy, and Eric D. Werker. "Refugees in Arua District: A Human Security Analysis." Refugee Law Project Working Paper, No. 3, September 2001.
- October 2010
- Supplement
Toyota Recalls (B): Mr. Toyoda Goes to Washington
By: John A. Quelch, Carin-Isabel Knoop and Ryan Johnson
Case describes the testimony to the U.S. Congress of the Toyota CEO and the head of its U.S. motor sales.
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Quelch, John A., Carin-Isabel Knoop, and Ryan Johnson. "Toyota Recalls (B): Mr. Toyoda Goes to Washington." Harvard Business School Supplement 511-041, October 2010.
- June 2008
- Case
Mattel's Long Hot Summer
In the summer of 2007, Mattel performed three major recalls of toys, mostly due to lead paint and other manufacturing issues in China. This case examines specifically how those recalls were perceived by consumers, and responded to by Mattel, as well as what effect they...
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Keywords:
Safety;
Quality;
Production;
Price;
Manufacturing Industry;
Consumer Products Industry;
China
Wei-Skillern, Jane, Sonia Marciano, and Barbara Passy. "Mattel's Long Hot Summer." Harvard Business School Case 308-129, June 2008.
- January 1991
- Supplement
Suzuki Samurai, Supplement
By: John A. Quelch
A condensed version of Suzuki Samurai: The Rollover Crisis. Suzuki management must plan a response to a Consumers Union demand for a recall of the Samurai on grounds of its unacceptable propensity to roll over.
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Quelch, John A. "Suzuki Samurai, Supplement." Harvard Business School Supplement 591-040, January 1991.
- November 17, 2009
- Article
The Dark Underbelly of Online Advertising
By: Benjamin Edelman
The Internet is sold to advertisers as a highly measurable medium that is the most efficient way to target exactly the right customers. But online advertising is also easily subverted—letting fraudsters claim advertising fees for work they did not actually do. The...
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Edelman, Benjamin. "The Dark Underbelly of Online Advertising." HBR Now (November 17, 2009).
- November 1999 (Revised December 1999)
- Case
U.S. Government and Food Safety, The
By: Ray A. Goldberg, Carin-Isabel Knoop and Hal Hogan
Keywords:
Business and Government Relations;
Food;
Safety;
Food and Beverage Industry;
Agriculture and Agribusiness Industry;
United States
Goldberg, Ray A., Carin-Isabel Knoop, and Hal Hogan. "U.S. Government and Food Safety, The." Harvard Business School Case 900-014, November 1999. (Revised December 1999.)