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- All HBS Web (425)
- Faculty Publications (31)
- April 1992 (Revised February 1993)
- Supplement
Otis South Africa (B)
By: Michael Beer
Covers a June 1990 Social Responsibility Conference held by George David to evaluate the progress of his new management team in increasing the pace of nonwhite advancement. The U.S. CEO and the managing director of Otis South Africa disagree over the suitability of...
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Keywords:
Conflict Management;
Race;
Corporate Social Responsibility and Impact;
Management Teams;
South Africa
Beer, Michael. "Otis South Africa (B)." Harvard Business School Supplement 492-050, April 1992. (Revised February 1993.)
- September 2018 (Revised March 2019)
- Case
Philanthropy and Brand Building: Jeff Vinik and the Tampa Bay Lightning
By: Stephen A. Greyser and Michael Mondello
Owner Jeff Vinik and top management of the NHL Tampa Bay Lightning are reviewing their strategy and progress in achieving their goals of brand-building and community commitment. Strategic philanthropy is unusual in sport. Tampa Bay is historically a non-traditional...
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Keywords:
Brands and Branding;
Philanthropy and Charitable Giving;
Business and Community Relations;
Sports Industry;
Tampa
Greyser, Stephen A., and Michael Mondello. "Philanthropy and Brand Building: Jeff Vinik and the Tampa Bay Lightning." Harvard Business School Case 919-403, September 2018. (Revised March 2019.)
- September 2020
- Case
West Side United: Hospitals Tackle the Racial Health and Wealth Gap
By: Rosabeth Moss Kanter and Paul Stramaglia
During the COVID-19 pandemic, Dr. David Ansell, Darlene Hightower, and Ayesho Jaco, leaders of West Side United (WSU), a coalition of Chicago hospitals, community residents, banks, and small businesses conceived in 2016, reviewed progress toward WSU’s goal of ending...
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Keywords:
COVID;
COVID-19;
Hospital;
Coalition;
Health Pandemics;
Race;
Health;
Wealth and Poverty;
Equality and Inequality;
Change;
Leadership;
Chicago
Kanter, Rosabeth Moss, and Paul Stramaglia. "West Side United: Hospitals Tackle the Racial Health and Wealth Gap." Harvard Business School Case 321-026, August 2020.
- 19 Sep 2011
- News
Redefining the middle manager's job
- 11 Apr 2014
- Working Paper Summaries
Learning By Thinking: How Reflection Improves Performance
- June 2021
- Case
HelloSelf: Launch
By: John R. Wells and Benjamin Weinstock
In April 2021, Charles Wells, founder and CEO of HelloSelf was reflecting on the company’s progress since it launched two years earlier. HelloSelf’s goal was to help the mentally ill recover and those who were mentally fit to stay well and feel even better. To do this,...
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Keywords:
Mental Health;
Health Care and Treatment;
Internet and the Web;
Growth and Development Strategy;
Great Britain
Wells, John R., and Benjamin Weinstock. "HelloSelf: Launch." Harvard Business School Case 721-432, June 2021.
- November 1992
- Case
PPG: Developing a Self-Directed Work Force (A)
By: David A. Garvin and Norman Klein
PPG has built a state-of-the-art glass plant in Berea, Kentucky. The plant is pursuing the goal of a "self-directed workforce." The case describes the progress to date and the unresolved issues faced by management. These include questions about shift rotation,...
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Keywords:
Employees;
Employee Relationship Management;
Organizational Culture;
Managerial Roles;
Management Style
Garvin, David A., and Norman Klein. "PPG: Developing a Self-Directed Work Force (A)." Harvard Business School Case 693-020, November 1992.
- September 2006 (Revised June 2007)
- Case
3i Group plc: May 2006
By: G. Felda Hardymon and Ann Leamon
Since 2004, Philip Yea, the first outsider ever to lead 3i Group, one of Europe's largest publicly listed private equity firms, has been trying to help the far flung organization become more of a streamlined partnership even as it functions around the globe. As he...
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Keywords:
Private Equity;
Globalized Firms and Management;
Alignment;
Partners and Partnerships;
Public Ownership;
Employees;
Goals and Objectives;
Financial Services Industry
Hardymon, G. Felda, and Ann Leamon. "3i Group plc: May 2006." Harvard Business School Case 807-006, September 2006. (Revised June 2007.)
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
to recent research, the single most important factor is simply a sense of making progress on meaningful work. But creating an environment that fosters progress takes some careful effort. In their new book,...
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Keywords:
by Carmen Nobel
- April 2018
- Case
Happy UAE
By: Joshua Schwartzstein, Brian J. Hall, Tiffany Y. Chang, Karim Sameh and Alpana Thapar
This case centers on the United Arab Emirates' (UAE) national goal of raising the happiness of its residents and visitors through ambitious government initiatives. They combined this bold national goal with an accountability structure (incentive plan) built on Key...
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Schwartzstein, Joshua, Brian J. Hall, Tiffany Y. Chang, Karim Sameh, and Alpana Thapar. "Happy UAE." Harvard Business School Case 918-041, April 2018.
- 08 Sep 2009
- Research & Ideas
The Height Tax, and Other New Ways to Think about Taxation
disconnect between theory and intuition. After all, the implication of our paper is that if we are uncomfortable taxing height as a society, we ought to think twice about whether we're comfortable taxing ability (as we currently do with our View Details
Keywords:
by Martha Lagace
- 16 Dec 2020
- Blog Post
Alumni on the Black Lives Matter Movement
right side of racial and social justice, and we are more resolved than ever to take that commitment to another level. Our goal is to do everything we can to achieve progress on each of the targeted pillars,...
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- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
to retain these New York advantages? What are the broader lessons for those facing similarly challenging negotiations? Building sufficient consensus The goal should be to build “sufficient consensus” for a “winning coalition” in spite of...
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- May 2011
- Article
The Power of Small Wins
By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and...
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Keywords:
Creativity;
Interpersonal Communication;
Employee Relationship Management;
Leadership;
Performance Effectiveness;
Emotions;
Motivation and Incentives;
Groups and Teams;
Collaborative Innovation and Invention;
Innovation Leadership;
Working Conditions;
Management Practices and Processes;
Management Skills;
Mission and Purpose;
Organizational Culture;
Performance Productivity;
Attitudes;
Behavior;
Happiness;
Perception;
Trust;
Time Management;
Resource Allocation;
Business or Company Management;
Goals and Objectives;
Managerial Roles
Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
- November 1994 (Revised April 2012)
- Case
National Electric Corporation
By: David F. Hawkins and Norman Bartczak
A company meets financial analysis year-end earnings per share estimates, which have been progressively lowered during the year.
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Hawkins, David F., and Norman Bartczak. "National Electric Corporation." Harvard Business School Case 195-159, November 1994. (Revised April 2012.)
- September 2008
- Case
TCS: The MCA 21 Project
Tata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS's progression from a...
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Keywords:
Experience and Expertise;
Developing Countries and Economies;
Globalized Firms and Management;
Growth and Development Strategy;
Service Operations;
Projects;
India
Upton, David M., and Bradley R. Staats. "TCS: The MCA 21 Project." Harvard Business School Case 609-024, September 2008.
- January 1991 (Revised January 1993)
- Case
Xerox Corp.: The Customer Satisfaction Program
In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program, the success of the program to date, and the drive to achieve the corporate goals of customer...
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Menezes, Melvyn A. "Xerox Corp.: The Customer Satisfaction Program." Harvard Business School Case 591-055, January 1991. (Revised January 1993.)
- August 2020
- Case
Sangu Delle
By: Leslie Perlow and Matthew Preble
By 2020, Sangu Delle (MBA 2016) has already made significant progress towards his life-long goal of solving Africa’s myriad and diverse challenges. At 33 years old, he is the founder and chairman of the for-profit Golden Palm Investments Corporation, CEO of Africa...
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Keywords:
Impact;
Impact Investing;
Mental Health;
Social Capitalism;
Entrepreneurship;
Investment;
Health Care and Treatment;
Personal Development and Career;
Health Industry;
Africa
Perlow, Leslie, and Matthew Preble. "Sangu Delle." Harvard Business School Case 421-031, August 2020.