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Show Results For
-
All HBS Web
(3,519)
- People (17)
- News (989)
- Research (1,612)
- Events (3)
- Multimedia (1)
- Faculty Publications (613)
Ryan W. Buell
Ryan W. Buell is a Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. He teaches View Details
- November 1986 (Revised August 1989)
- Case
Paul Revere Insurance Co. (A)
- 2010
- Working Paper
Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank
- February 2003 (Revised March 2003)
- Case
Large Scale Change at The WSSC
- November 2005 (Revised April 2009)
- Case
RFID at the METRO Group
- April 2019 (Revised April 2021)
- Case
Wayfair
- August 2014
- Case
Netflix in 2011
- 2008
- Working Paper
The Effect of Labor on Profitability: The Role of Quality
- 23 Sep 2016
- News
Will Yahoo hack trigger better security checks?
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
W. Earl Sasser
Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details
- 17 Mar 2021
- News
Are there enough hours in the day for hybrid work?
- 02 Sep 2015
- What Do You Think?
What's Wrong With Amazon’s Low-Retention HR Strategy?
- September 1993 (Revised January 1994)
- Case
Habitat for Humanity International
- September 2004 (Revised December 2004)
- Case
Metso Paper: Globalization of Finnish Metal Workshops
- 2023
- Working Paper
Fintech to the (Worker) Rescue: Access to Earned Wages, Financial Health and Employee Turnover
- 28 Aug 2023
- Research & Ideas
How Workplace Wellness Programs Can Give Employees the Energy Boost They Need
- 31 Mar 2015
- News
Let's Be Real: Why Transparency in Business Should Be the Norm
- 14 Apr 2009
- First Look
First Look: April 14, 2009
Addressing Consolidation in Health Care Markets
This JAMA Viewpoint proposes three steps the Biden administration can take to slow consolidation within health care, which has been shown to raise costs without improving service or quality: better fund federal antitrust enforcement agencies; appoint agency heads... View Details