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- Faculty Publications (636)
Scale →
- Spring 2014
- Article
What Impact? A Framework for Measuring the Scale & Scope of Social Performance
By: Alnoor Ebrahim and V. Kasturi Rangan
Organizations with social missions, such as nonprofits and social enterprises, are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework...
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Ebrahim, Alnoor, and V. Kasturi Rangan. "What Impact? A Framework for Measuring the Scale & Scope of Social Performance." California Management Review 56, no. 3 (Spring 2014): 118–141.
- March 2014 (Revised September 2017)
- Case
salaUno: Eliminating Needless Blindness in Mexico
By: Richard Hamermesh, Regina Garcia Cueller and Valeria Moy
In May 2013 the co-founders and co-CEOs of salaUno, Javier Okhuysen and Carlos Orellana, were encouraged by the results of their fledgling start-up. salaUno was founded as a for-profit enterprise in order to have the capital needed for rapid growth and to fulfill its...
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Keywords:
Medical Services;
Developing Countries;
Developing Markets;
Health Care Industry;
Health Services;
Healthcare Ventures;
Healthcare Startups;
Health Care and Treatment;
Health;
Business Startups;
Developing Countries and Economies;
Growth and Development Strategy;
Health Industry;
Mexico;
Mexico City
Hamermesh, Richard, Regina Garcia Cueller, and Valeria Moy. "salaUno: Eliminating Needless Blindness in Mexico." Harvard Business School Case 814-041, March 2014. (Revised September 2017.)
- March 2014 (Revised October 2015)
- Case
Teach For China and the Chinese Nonprofit Sector
By: William C. Kirby and Erica M. Zendell
Teach For China was founded in 2008 with the mission of expanding educational opportunity across China. By 2013, Andrea Pasinetti's lofty dream had taken flight: over 300 graduates from top American and Chinese universities were participating in its 2-year teaching...
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Keywords:
Nonprofit;
China;
Business And Government Relations;
Business And Poverty;
Business And Society;
Emerging Market Entrepreneurship;
Emerging Market;
NGO;
Education;
Entrepreneurship;
Social Enterprise;
Emerging Markets;
Non-Governmental Organizations;
Nonprofit Organizations;
Education Industry;
China
Kirby, William C., and Erica M. Zendell. "Teach For China and the Chinese Nonprofit Sector." Harvard Business School Case 314-052, March 2014. (Revised October 2015.)
- March 2014
- Supplement
School of One: Reimagining How Students Learn (B)
By: John J-H Kim and Christine S. An
This supplements the "A" case. Joel Rose and Chris Rush decide to spin-off from School of One to found New Classrooms Innovation Partners. Rose and Rush navigate the strategic complexities of the spin-off process to make their mission-driven product a reality. The case...
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Keywords:
Education Technology;
Ed Tech;
Classroom Innovation;
Entrepreneurs;
Entrepreneurship;
Patents;
Spin-offs;
Non-profit Management;
Scaling Ed Tech Products;
Strategy
Kim, John J-H, and Christine S. An. "School of One: Reimagining How Students Learn (B)." Harvard Business School Supplement 314-115, March 2014.
- February 2014
- Case
BGI: Data-driven Research
By: Willy Shih and Sen Chai
BGI has the largest installed gene-sequencing capacity in the world, and to Zhang Gengyun, general manager of the Life Sciences Division, this represented an opportunity to apply his training as a plant breeder and his early career work as a biochemist to improving...
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Keywords:
Genomics;
Gene Sequencing;
Life Sciences;
Plant Breeding;
Human Genome Program;
Beijing Genomics Institute;
BGI;
Rice Genome;
Technological Innovation;
Innovation Strategy;
Research;
Research and Development;
Science;
Genetics;
Science-Based Business;
Strategy;
Commercialization;
Corporate Strategy;
Information Technology;
Applications and Software;
Agriculture and Agribusiness Industry;
Biotechnology Industry;
Food and Beverage Industry;
China;
United States
Shih, Willy, and Sen Chai. "BGI: Data-driven Research." Harvard Business School Case 614-056, February 2014.
- February 2014 (Revised April 2015)
- Case
Go Beyond Investing
By: Lynda Applegate, Vincent Dessain, Emilie Billaud and Daniela Beyersdorfer
In 2013, Brigitte Baumann, founder of the Pan-European angel investing provider Go Beyond Investing, reflected on the evolution of her venture and the way forward. Her company, which offered deal flow and training to novice and experienced angel investors and ran...
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Keywords:
Equity;
Investment;
Business or Company Management;
Growth Management;
Leadership;
Financial Services Industry;
Europe;
Switzerland
Applegate, Lynda, Vincent Dessain, Emilie Billaud, and Daniela Beyersdorfer. "Go Beyond Investing." Harvard Business School Case 814-046, February 2014. (Revised April 2015.)
- February 2014 (Revised January 2024)
- Case
Go Mobile: Aligning District Managers and Store Teams
By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were...
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Keywords:
Employee Relationship Management;
Mobile and Wireless Technology;
Growth Management;
Organizational Design;
Salesforce Management;
Motivation and Incentives;
Management Practices and Processes;
Telecommunications Industry;
India
Sandino, Tatiana. "Go Mobile: Aligning District Managers and Store Teams." Harvard Business School Case 114-034, February 2014. (Revised January 2024.)
- January 2014 (Revised May 2015)
- Case
Open English
By: Jeffrey J. Bussgang and Lisa Mazzanti
Open English, a Miami-based startup offering online English language learning services, had more than 30,000 active students across Latin America in 2012. The company had just closed a $43 million financing round in order to rapidly scale its service to the next level....
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Keywords:
Technology Strategy;
Product Management;
Startup;
Online Learning;
Digital Platforms;
Entrepreneurship;
Business Startups;
Technology Industry;
Miami;
Venezuela
Bussgang, Jeffrey J., and Lisa Mazzanti. "Open English." Harvard Business School Case 814-020, January 2014. (Revised May 2015.)
- January 2014
- Case
Entrepreneurial Finance Lab: Scaling an Innovative Start-up Financing Venture
By: Joan Farre-Mensa, William R. Kerr and Alexis Brownell
EFL provides credit-scoring services in developing countries using psychometric assessment, but the potential loss of a large customer makes them reconsider their scaling narrative.
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Keywords:
Finance;
Developing Countries;
Lending;
Psychometrics;
Scaling;
Entrepreneurship;
Credit;
Developing Countries and Economies;
Growth and Development Strategy;
Financial Services Industry;
Banking Industry;
Africa;
Latin America
Farre-Mensa, Joan, William R. Kerr, and Alexis Brownell. "Entrepreneurial Finance Lab: Scaling an Innovative Start-up Financing Venture." Harvard Business School Case 814-073, January 2014.
- January 2014 (Revised October 2014)
- Case
Andreessen Horowitz
By: Thomas R. Eisenmann and Liz Kind
Andreessen Horowitz (a16z), a venture capital firm launched in 2009, has quickly broken into the VC industry's top ranks, in terms of its ability to invest in Silicon Valley's most promising startups. The case recounts the firm's history; describes its co-founders'...
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Keywords:
Business Model;
Venture Capital;
Disruption;
Entrepreneurship;
Industry Structures;
Financial Services Industry;
California
Eisenmann, Thomas R., and Liz Kind. "Andreessen Horowitz." Harvard Business School Case 814-060, January 2014. (Revised October 2014.)
- November 2013 (Revised December 2013)
- Case
Endeavor: Miami Heats Up
By: William A. Sahlman, Ramana Nanda, David Lane and Lisa Mazzanti
Endeavor Global was a nonprofit that for 15 years had worked to nurture entrepreneurship in emerging markets by selecting local high-impact entrepreneurs for mentoring and aid in scaling up their businesses from committed local business leaders. In summer 2012,...
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Keywords:
Social Enterprise;
Entrepreneurs;
Scaling;
Emerging Market Entrepreneurship;
Not For Profit;
Entrepreneurial Finance;
Mentoring;
Business Networks;
Hybrid Nonprofit Funding;
Mission and Purpose;
Nonprofit Organizations;
Social Entrepreneurship;
Emerging Markets;
Problems and Challenges;
Finance;
Miami
Sahlman, William A., Ramana Nanda, David Lane, and Lisa Mazzanti. "Endeavor: Miami Heats Up." Harvard Business School Case 814-043, November 2013. (Revised December 2013.)
- October 2013 (Revised August 2016)
- Case
NOWaccount
By: Ramana Nanda, William A. Sahlman and Lauren Barley
It was September 2013, and NOWaccount Network Corporation (NOW®) co-founders John Hayes and Lara Hodgson were putting the final touches on the presentation deck for their annual shareholders' meeting. Along with co-founder Stacey Abrams, the pair had designed NOW's... View Details
Nanda, Ramana, William A. Sahlman, and Lauren Barley. "NOWaccount." Harvard Business School Case 814-048, October 2013. (Revised August 2016.)
- October 2013 (Revised November 2015)
- Case
Southwire and 12 For Life: Scaling Up? (A)
By: Jan W. Rivkin and Ryan Lee
Southwire, a leading maker of cable based in rural Georgia, has partnered with the local school system to staff a factory with at-risk high school students. The positive impact on student outcomes has been remarkable, and the factory makes a profit for the company. Now...
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Keywords:
Partners and Partnerships;
Production;
Education;
Business and Community Relations;
Manufacturing Industry;
Education Industry
Rivkin, Jan W., and Ryan Lee. "Southwire and 12 For Life: Scaling Up? (A)." Harvard Business School Case 714-434, October 2013. (Revised November 2015.)
- October 2013
- Supplement
Southwire and 12 For Life: Scaling UP? (B)
By: Jan W. Rivkin and Ryan Lee
Rivkin, Jan W., and Ryan Lee. "Southwire and 12 For Life: Scaling UP? (B)." Harvard Business School Supplement 714-435, October 2013.
- October 2013
- Teaching Note
Teaching Note IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners
By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
- September 2013 (Revised January 2024)
- Case
PAREXEL International Corp.: Scaling Up
By: Regina E. Herzlinger and Natalie Kindred
Through the lens of biopharmaceutical contract research organization (CRO) PAREXEL, this case traces the evolution of the firm as it reinvents itself in response to the transformation of the CRO sector from a small, secondary cluster of firms into a major player with...
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Keywords:
Research;
Innovation and Invention;
Business Model;
Transformation;
Globalization;
Information Technology;
Competitive Advantage;
Pharmaceutical Industry
Herzlinger, Regina E., and Natalie Kindred. "PAREXEL International Corp.: Scaling Up." Harvard Business School Case 314-056, September 2013. (Revised January 2024.)
- September 2013 (Revised June 2017)
- Supplement
IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners
By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,...
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Keywords:
Social Enterprise;
Partnerships;
Innovation;
Entrepreneurship;
Organizational Change and Adaptation;
Leadership;
Partners and Partnerships;
Social Entrepreneurship;
Education;
Business and Community Relations;
Innovation and Invention;
Growth Management;
Chicago;
Idaho
Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners." Harvard Business School Supplement 314-050, September 2013. (Revised June 2017.)
- August 2013 (Revised November 2020)
- Case
Tesla Motors
In mid-2013, Tesla Motors was riding a wave of success: It had launched its first really mass-produced car—the model S—to rave reviews; had recently raised first-year production targets; and had started taking orders for its next car, the Model X. Tesla seemed to be on...
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Keywords:
Barriers To Entry;
Economic Analysis;
Learning Curve;
Economies Of Scale;
Innovation;
Market Entry;
Sustainable Competitive Advantage;
Vision;
Strategy And Leadership;
Strategy;
Competitive Strategy;
Market Entry and Exit;
Competitive Advantage;
Technological Innovation;
Leadership;
Learning;
Economics;
Analysis;
Auto Industry
Van den Steen, Eric. "Tesla Motors." Harvard Business School Case 714-413, August 2013. (Revised November 2020.)
- July 2013 (Revised July 2013)
- Case
Powerchip Semiconductor Corporation
By: Willy Shih and Chen-Fu Chien
Powerchip Semiconductor Corporation has a horizontal firm structure in an industry that is predominantly organized vertically. While it has been successful in up markets, in the current down market its strategic rationale was being tested. As a capital-intensive...
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Keywords:
Industry Structures;
Organizational Structure;
Partners and Partnerships;
Competition;
Horizontal Integration;
Vertical Integration;
Semiconductor Industry;
Taiwan
Shih, Willy, and Chen-Fu Chien. "Powerchip Semiconductor Corporation." Harvard Business School Case 609-063, July 2013. (Revised July 2013.)
- July–August 2013
- Article
A Joint Model of Usage and Churn in Contractual Settings
By: Eva Ascarza and Bruce G.S. Hardie
As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers...
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Keywords:
Churn;
Retention;
Contractual Settings;
Access Services;
Hidden Markov Models;
RFM;
Latent Variable Models;
Customer Value and Value Chain;
Consumer Behavior
Ascarza, Eva, and Bruce G.S. Hardie. "A Joint Model of Usage and Churn in Contractual Settings." Marketing Science 32, no. 4 (July–August 2013): 570–590.