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All HBS Web
(3,341)
- People (12)
- News (673)
- Research (1,841)
- Events (4)
- Multimedia (2)
- Faculty Publications (1,216)
- February 2001 (Revised April 2002)
- Case
Dialpad Communications (B)
By: Alan D. MacCormack and Kerry Herman
Supplements the (A) case.
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MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (B)." Harvard Business School Case 601-107, February 2001. (Revised April 2002.)
- February 2001 (Revised August 2001)
- Case
Dialpad Communications (A)
By: Alan D. MacCormack and Kerry Herman
Describes the evolution of Dialpad, a voice-over-Internet-protocol telephony company. Set in September 2000, CEO Brad Garlinghouse faces a dilemma: what to do about the large number of international users who use Dialpad to call the United States for free. He must also...
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Keywords:
Corporate Entrepreneurship;
Business or Company Management;
Organizational Design;
Competitive Strategy;
Investment;
Mobile and Wireless Technology;
Internet and the Web;
Venture Capital;
Telecommunications Industry;
California
MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (A)." Harvard Business School Case 601-090, February 2001. (Revised August 2001.)
- June 1978 (Revised August 1991)
- Case
Williamstown Community Hospital
Keywords:
Health Industry
Herzlinger, Regina E. "Williamstown Community Hospital." Harvard Business School Case 178-226, June 1978. (Revised August 1991.)
- Web
Community | HBS Online
Explore virtual events, such as panels, webinars, and meetups Connect with fellow business professionals through discussion boards and direct messaging Ask and answer industry questions Post polls and start conversations Earn badges for...
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- September 1975 (Revised August 1991)
- Case
King Community Hospital
Keywords:
Health Industry
Herzlinger, Regina E. "King Community Hospital." Harvard Business School Case 176-026, September 1975. (Revised August 1991.)
- October 2010 (Revised January 2011)
- Case
Charter Communications Bankruptcy
By: Paul A. Gompers and Emily Weisburst
Charter Communications' bankruptcy presents an opportunity for some of its creditors to convert their debt holdings into equity. A mutual fund manager must determine how to maximize his debt investment in Charter given the restructuring and decide whether to...
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- 2002
- Report
Integrate to Innovate: The Determinants of Success in Developing and Deploying New Services in the Communications Industry
By: Michael Raynor and C. M. Christensen
- January 2004 (Revised February 2005)
- Case
Timberland and Community Involvement (Abridged Version)
By: James E. Austin and James Quinn
When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he made community involvement an integral part of the company's strategy. Under Swartz's leadership, Timberland formed a close partnership with City Year, the national corps of...
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Keywords:
Philanthropy and Charitable Giving;
Business and Community Relations;
Business and Stakeholder Relations;
Corporate Strategy;
Manufacturing Industry
Austin, James E., and James Quinn. "Timberland and Community Involvement (Abridged Version)." Harvard Business School Case 304-086, January 2004. (Revised February 2005.)
- April 2009 (Revised March 2013)
- Case
Lawson: Becoming the Community Store of 9,000 Japanese Communities
By: Linda A. Hill, Francisco de Asis Martinez-Jerez, Masako Egawa, Emily Stecker and Mayuka Yamazaki
Hill, Linda A., Francisco de Asis Martinez-Jerez, Masako Egawa, Emily Stecker, and Mayuka Yamazaki. "Lawson: Becoming the Community Store of 9,000 Japanese Communities." Harvard Business School Case 409-112, April 2009. (Revised March 2013.)
- 07 Jul 2021
- Video
Industry Spotlight: Entrepreneurship
- March 1976 (Revised June 1993)
- Case
Communications Satellite Corp.
Describes the FCC hearings which were designed to determine Comsat's cost of equity. Comsat's risks are examined, and expert testimony is given. Objective of the case is to estimate Comsat's cost of equity.
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Mullins, David W., Jr. "Communications Satellite Corp." Harvard Business School Case 276-195, March 1976. (Revised June 1993.)
- February 2011 (Revised November 2012)
- Case
PatientsLikeMe: An Online Community of Patients
By: Sunil Gupta and Jason Riis
PatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other patients like them, and learn from each other. The company was founded by Jamie and Ben Heywood when their 29-year-old brother was diagnosed with ALS...
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Keywords:
Business Startups;
Health Disorders;
Knowledge Sharing;
Growth and Development Strategy;
Product Launch;
Digital Platforms;
Social and Collaborative Networks;
Health Industry
Gupta, Sunil, and Jason Riis. "PatientsLikeMe: An Online Community of Patients." Harvard Business School Case 511-093, February 2011. (Revised November 2012.)
- August 2008
- Article
Ethnic Scientific Communities and International Technology Diffusion
By: William R. Kerr
This study explores the importance of knowledge transfer for international technology diffusion by examining ethnic scientific and entrepreneurial communities in the US and their ties to their home countries. US ethnic research communities are quantified by applying an...
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Keywords:
Information Technology;
Ethnicity;
Production;
Integration;
Knowledge Sharing;
Patents;
Employment;
Performance Productivity;
Entrepreneurship;
Change;
Developing Countries and Economies;
Immigration;
China;
United States
Kerr, William R. "Ethnic Scientific Communities and International Technology Diffusion." Review of Economics and Statistics 90, no. 3 (August 2008): 518–537.
- June 1994 (Revised August 1994)
- Case
Cunard Line Ltd.: Managing Integrated Marketing Communications
Cunard, the world's oldest luxury line company, is confronted with several key issues involving its marketing and marketing communications strategy. One concerns the balance between image/positioning advertising and short-term-oriented promotional...
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Keywords:
Advertising Campaigns;
Marketing Communications;
Marketing Strategy;
Product Positioning;
Consumer Behavior;
Organizational Structure;
Identity;
Balance and Stability;
Shipping Industry
Greyser, Stephen A. "Cunard Line Ltd.: Managing Integrated Marketing Communications." Harvard Business School Case 594-046, June 1994. (Revised August 1994.)
- 01 Mar 2024
- News
Unlocking the Power of Community
understanding of the value they can create for both company and consumer. The buzzy technologies of Web3—blockchain, crypto, artificial intelligence—are simply the tools Co:Create uses to realize this vision. Fung would love to see more people in the View Details
Keywords:
April White
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
In an effort to survive in the new economy, some-industrial giants have tried to chart an evolutionary path that combines their industrial core with new post-industrial businesses. The companies from our study that are most clearly...
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- January 1983 (Revised June 1985)
- Case
Mary Kay Cosmetics, Inc.: Marketing Communications
By: John A. Quelch
Marketing executives at the company are considering the merits of a variety of communications programs designed to increase the effectiveness of the company's sales force of beauty consultants.
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Keywords:
Marketing Communications;
Salesforce Management;
Decision Making;
Performance Effectiveness;
Management Teams;
Beauty and Cosmetics Industry;
United States
Quelch, John A. "Mary Kay Cosmetics, Inc.: Marketing Communications." Harvard Business School Case 583-068, January 1983. (Revised June 1985.)
- January 2009 (Revised May 2011)
- Case
China Mobile's Rural Communications Strategy
By: William C. Kirby, F. Warren McFarlan, G.A. Donovan and Tracy Manty
China Mobile was the world's leading mobile communications service provider with over 400 million customers. In some cities, its penetration rate was over 100%. With such huge successes, Chairman Wang Jianzhou was exploring ways to expand its customer base. Nearly...
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Keywords:
Communication Technology;
Mobile and Wireless Technology;
Investment;
Rural Scope;
Strategy;
Growth and Development Strategy;
Corporate Social Responsibility and Impact;
Business and Government Relations;
Telecommunications Industry;
China
Kirby, William C., F. Warren McFarlan, G.A. Donovan, and Tracy Manty. "China Mobile's Rural Communications Strategy." Harvard Business School Case 309-034, January 2009. (Revised May 2011.)
- January 1992
- Teaching Note
Communications Satellite Corporation TN
Teaching Note for (9-276-195).
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- 01 Apr 2000
- News
A "Growing" Online Community
year expanding throughout Latin America. Agropool's revenues will come from fees charged to companies selling products on its Web site. With the online community growing in Latin America, Grippo noted the importance of teamwork among new...
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