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Show Results For
-
All HBS Web
(1,387)
- People (2)
- News (289)
- Research (977)
- Events (7)
- Multimedia (9)
- Faculty Publications (485)
- Article
Incorporating Insights about Intergroup Power and Dominance to Help Increase Harmony and Equality between Groups in Conflict
By: Nour Kteily and Kaylene J. McClanahan
Kteily, Nour, and Kaylene J. McClanahan. "Incorporating Insights about Intergroup Power and Dominance to Help Increase Harmony and Equality between Groups in Conflict." Current Opinion in Psychology 33 (June 2020): 80–85.
- June 2014
- Article
Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak
By: Benjamin Edelman
Many companies depend on powerful platforms which distinctively influence buyers' purchasing. (Consider, Google, Amazon, and myriad others in their respective spheres.) I consider implications of these platforms' market power, then suggest strategies to help companies...
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Keywords:
Competition;
Market Power;
Dominance;
Advertising Campaigns;
Marketing Channels;
Agreements and Arrangements;
Competitive Strategy;
Negotiation;
Transportation Industry;
Information Technology Industry;
Web Services Industry
Edelman, Benjamin. "Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak." Harvard Business Review 92, no. 6 (June 2014): 86–92.
- September 2013
- Article
Status Boundary Enforcement and the Categorization of Black-White Biracials
By: Arnold K. Ho, Jim Sidanius, Amy J.C. Cuddy and Mahzarin R. Banaji
Individuals who qualify equally for membership in more than one racial group are not judged as belonging equally to both of their parent groups, but instead are seen as belonging more to their lower status parent group. Why? The present paper begins to establish the...
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Keywords:
Hypodescent;
Social Dominance Orientation;
Intergroup Threat;
Hierarchy Maintenance;
Equality and Inequality;
Race;
Rank and Position;
Attitudes;
Identity
Ho, Arnold K., Jim Sidanius, Amy J.C. Cuddy, and Mahzarin R. Banaji. "Status Boundary Enforcement and the Categorization of Black-White Biracials." Journal of Experimental Social Psychology 49, no. 5 (September 2013): 940–943.
- 2021
- Working Paper
Not Feeling Safe in a Diversity Climate? The Role of Social Dominance Orientation for Interpersonal Outcomes of Diversity Climate Perceptions
By: Lumumba Babushe Seegars, Patricia Faison Hewlin and Sung Soo Kim
- Article
Democratizing Work: Redistributing Power in Organizations for a Democratic and Sustainable Future
Environmental destruction and social inequalities are increasingly urgent challenges. How can corporations, which have played a key role in creating and reproducing these problems, be part of the solution? In this paper, we advance that a shift to more democratic forms...
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Keywords:
Corporate Citizenship;
Corporate Social Responsibility;
CSP;
CSR;
Domination;
Industrial Relations;
Power;
Resistance;
Work;
Corporate Governance;
Corporate Social Responsibility and Impact;
Governance;
Power and Influence;
Environmental Management;
Social Issues
Battilana, Julie, Julie Yen, Isabelle Ferreras, and Lakshmi Ramarajan. "Democratizing Work: Redistributing Power in Organizations for a Democratic and Sustainable Future." Organization Theory 3, no. 1 (January–March 2022).
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
John H. Patterson created an intricate system of management to monitor and train company salesman. He gave them scripts to memorize and assigned them territory to cover. He held conventions and thematic sales contests, and pressured salesmen to rid their regions of...
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Keywords:
by Walter A. Friedman
- June 2003
- Case
Rise and Fall (?) of Palm Computing in Handheld Operating Systems,The
Describes the evolution of the handheld operating system market. Describes the rise to dominance of Palm's operating system and the significant challenge to that dominance posed by Microsoft's Windows CE.
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Keywords:
Competition;
Information Infrastructure;
Applications and Software;
Network Effects;
Information Technology Industry;
Computer Industry
Corts, Kenneth S., and Deborah Freier. "Rise and Fall (?) of Palm Computing in Handheld Operating Systems,The." Harvard Business School Case 703-519, June 2003.
- November 2023 (Revised April 2024)
- Case
Paytm: A Payments Journey in India
By: Álvaro Rodríguez Arregui, Amram Migdal and Kanika Jain
Paytm was an Indian financial technology company. Since its launch in 2010, it had built a dominant payments system in India, comprising mobile wallets, offline payments via QR codes, and a payments bank that offered no-frills banking. However, in 2016, the Indian...
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Keywords:
Entrepreneurship;
Situation or Environment;
Business Ventures;
Finance;
Financial Services Industry;
Banking Industry;
Technology Industry;
Asia;
South Asia
Rodríguez Arregui, Álvaro, Amram Migdal, and Kanika Jain. "Paytm: A Payments Journey in India." Harvard Business School Case 824-039, November 2023. (Revised April 2024.)
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
respondents to this month's column is that judgment has a dominant role to play in some decisions while it is an element in all decisions. That assumes, of course, that we can arrive at some agreement about what the term means. Seena...
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Keywords:
by James Heskett
- September 1998 (Revised October 2001)
- Case
SADAFCO
SADAFCO has long enjoyed a dominant position in the milk and ice cream markets in Saudi Arabia. In the mid-1990s, this dominance was under threat as Nestle, Unilever, and Mars all entered the ice cream market. The case outlines the Saudi Arabian ice cream wars.
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Keywords:
Competition;
Food;
Multinational Firms and Management;
Food and Beverage Industry;
Saudi Arabia
Arnold, David J. "SADAFCO." Harvard Business School Case 599-021, September 1998. (Revised October 2001.)
- April 1987 (Revised April 1992)
- Background Note
Games of Strategy: An Introduction
An introduction to the formal analysis of strategic situations. Ideas of game trees, backwards induction, and dominated strategies are introduced. The methods of backwards induction to find optimal strategies is related to the method of successive eliminations of...
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Krishna, Vijay. "Games of Strategy: An Introduction." Harvard Business School Background Note 187-159, April 1987. (Revised April 1992.)
- July 2003 (Revised October 2018)
- Case
Starbucks: Delivering Customer Service
By: Youngme Moon and John Quelch
Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service. To increase customer satisfaction, the company is debating a plan that would...
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Keywords:
Customer Focus and Relationships;
Customer Satisfaction;
Profit;
Recruitment;
Marketing Strategy;
Service Operations;
Performance Improvement;
Planning;
Food and Beverage Industry
Moon, Youngme, and John Quelch. "Starbucks: Delivering Customer Service." Harvard Business School Case 504-016, July 2003. (Revised October 2018.)
- 01 Sep 2020
- Working Paper Summaries
Transaction Cost Economics in the Digital Economy: A Research Agenda
- June 2003
- Case
A Brief History of the Browser Wars
Recounts the history of the evolution of browser market shares from 1994 forward. Netscape's Navigator establishes a huge early lead, but is then displaced by an equally dominant offering from Microsoft. Highlights the role of Microsoft's dominance in desktop operating...
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Corts, Kenneth S., and Deborah Freier. "A Brief History of the Browser Wars." Harvard Business School Case 703-517, June 2003.
- May 2012 (Revised August 2012)
- Case
Apple Inc. in 2012
By: David B. Yoffie and Penelope Rossano
On October 5, 2011, Steve Jobs tragically died of cancer. The recently retired CEO of Apple Inc. was a legend: he had changed Apple from a company near bankruptcy to one of the largest and most profitable companies in the world. Moreover, he had revolutionized several...
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Keywords:
Competition;
Market Positioning;
Strategic Planning;
Technology;
Computer Industry;
Strategy Implementation;
Consumer Electronics;
Telecommunications;
Information Infrastructure;
Innovation and Invention;
Competitive Strategy;
Leadership;
Product Positioning;
Telecommunications Industry;
Consumer Products Industry;
Electronics Industry
Yoffie, David B., and Penelope Rossano. "Apple Inc. in 2012." Harvard Business School Case 712-490, May 2012. (Revised August 2012.)
- 03 May 2021
- Blog Post
Celebrating the First HBS African-American Mother-Daughter Duo
of the hardest in her life in a white-male dominated institution, the struggle was worth it. Growing up, I noticed the value of the Harvard MBA experience, especially as a Black woman. It gave her the skill sets, credibility, and...
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- 19 Nov 2010
- News
In China's Orbit
- January 2014 (Revised July 2016)
- Case
Samuel Slater & Francis Cabot Lowell: The Factory System in U.S. Cotton Manufacturing
By: Tom Nicholas and Matthew Guilford
At the time of the American War of Independence (1776-1783) and for several decades after it, Great Britain dominated the global production of cotton textiles. In fact, Britain became so dominant in textile manufacturing and trading that Manchester, its industrial...
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Keywords:
Technological Innovation;
Production;
Business History;
Manufacturing Industry;
Great Britain;
Massachusetts
Nicholas, Tom, and Matthew Guilford. "Samuel Slater & Francis Cabot Lowell: The Factory System in U.S. Cotton Manufacturing." Harvard Business School Case 814-065, January 2014. (Revised July 2016.)
- June 2015
- Article
Does Google Leverage Market Power Through Tying and Bundling?
By: Benjamin Edelman
I examine Google's pattern and practice of tying to leverage its dominance into new sectors. In particular, I show how Google used these tactics to enter numerous markets, to compel usage of its services, and often to dominate competing offerings. I explore the...
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Keywords:
Competition;
Antitrust;
Google;
Tying;
Bundling;
Competitive Strategy;
Search Technology;
Law;
Information Technology Industry;
Advertising Industry
Edelman, Benjamin. "Does Google Leverage Market Power Through Tying and Bundling?" Journal of Competition Law & Economics 11, no. 2 (June 2015): 365–400.
- August 1983 (Revised March 2011)
- Case
Honda (A)
Describes the history of Honda Motor Company from its beginning through its entry into and subsequent dominance of the U.S. market. The history is explained primarily in terms of strategic factors and quoted from two sources: an earlier case and Boston Consulting Group...
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Christiansen, Evelyn T., and Richard Pascale. "Honda (A)." Harvard Business School Case 384-049, August 1983. (Revised March 2011.)